Open To Work
Riley Olson
McKinney,TX
Summary
Professional with experience in patient care, office management, and therapeutic support. Skilled in managing appointments, maintaining records, and assisting with patient treatments. Strong focus on team collaboration and achieving results. Reliable, adaptable, and able to meet changing needs. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Chiropractic Assistant/Office Manager
AlignRight Chiropractic
Richardson, TX
10.2025 - Current
- Managed patient intake forms and updated electronic health records.
- Processed insurance claims, verified benefits, and communicated with providers.
- Handled payments, balanced the register, and reconciled daily reports.
- Assisted the chiropractor during treatments, exams, and therapy sessions.
- Prepared treatment rooms, sanitized equipment, and ensured a clean environment.
- Guided patients through physiotherapy equipment or modalities when needed.
- Documented patient progress and updated files accurately.
Assistant Manager
Spec's Wine, Spirits & Finer Foods
McKinney, TX
06.2025 - 10.2025
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods
- Created training materials and conducted training sessions for new hires on company policies and procedures
- Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly
Optician
Americas Best Contacts and Eyeglasses
Fort Worth, TX
02.2022 - 03.2023
- Conducted vision tests to assess customer eyesight and prescription requirements.
- Educated clients on effective eyewear care and maintenance practices.
- Processed insurance claims while managing billing for vision services.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
Automotive Sales Consultant
Frank Kent Cadillac
Fort Worth, TX
07.2021 - 01.2022
- Engaged customers to understand their needs, resulting in tailored vehicle presentations and increased sales opportunities.
- Maintained accurate inventory records and sales documentation, ensuring compliance with dealership policies and procedures.
- Fostered strong customer relationships through active listening, enhancing the overall sales experience, and encouraging repeat business.
Automotive Sales Consultant
Granbury Nissan
Granbury, TX
02.2021 - 07.2021
- Consistently surpassed sales targets through effective negotiation and closing skills.
- Achieved substantial sales growth by implementing targeted marketing strategies, enhancing customer engagement, and driving repeat business.
- Analyzed customer feedback to refine sales presentations, leading to improved engagement and higher conversion rates.
Patient Care Coordinator
Mayo Clinic
Owatonna, MN
01.2020 - 12.2020
- Collaborated with healthcare professionals to develop personalized care plans based on individual needs and goals
- Facilitated communication between patients and healthcare providers to ensure effective delivery of care
- Maintained accurate and up-to-date patient records, including medical history, treatment plans, and insurance information
- Managed patient appointments, scheduling procedures, and coordinating with medical staff to optimize efficiency
Medical Receptionist/Medical Assistant
Compcare Urgent Care
Owatonna, MN
07.2018 - 01.2020
- Managed patient scheduling and intake processes, resulting in reduced wait times and improved patient flow.
- Maintained accurate patient records and documentation, ensuring compliance and contributing to effective care coordination.
- Coordinated with healthcare providers to facilitate timely patient care, strengthening interdepartmental communication and collaboration.
Certified Nursing Assistant
Ecumenical Retirement Community
Owatonna, MN
03.2017 - 06.2018
- Collaborated with nursing staff to develop personalized care plans, resulting in tailored support and noticeable progress in residents' health.
- Monitored vital signs and reported changes to medical staff, facilitating timely interventions and contributing to better patient outcomes.
- Developed engaging activities for residents, promoting social interaction and enhancing their quality of life through meaningful engagement.
Assistant Manager
Walgreens
Owatonna, MN
04.2016 - 02.2017
- Assisted in managing daily operations, ensuring efficient workflow and enhancing customer service satisfaction through attentive support.
- Trained and mentored staff, leading to noticeable improvements in team productivity and a more cohesive work environment.
Education
High School Diploma -
06.2017
Skills
- Medical Records
- Lead generation
- Multitasking
- Google Workspace
- Social media management
- Microsoft Word
- Understands medical procedures
- Front desk
- Microsoft Outlook
- Patient relations
- Project management abilities
- Medical Receptionist
- Google Docs
- Advanced anatomy knowledge
- Google Sheets
- Dealership experience
- Financial acumen
- Marketing
- Home & community care
- Safety regulations
- Medical terminology
- Fitness sales
- Data evaluation
- Patient scheduling
- Surgery
- Specimens collection and processing
- Inbound and outbound calling
- Product demos
- Conflict resolution abilities
- Charting expertise
- Medical terminology in English
- Documentation review
- Windows
- Medical billing coding
- Customer service
- Office experience
- Clerical Experience
- Insurance Verification
- Inventory and supply management
- Certified in Basic Life Support (BLS)
- Digitization
- Vital sign monitors
- Outpatient
- Conflict mediation
- Technical Proficiency
- Ambulatory surgery center experience
- Dental terminology
- Call center experience
- Patient skin and nail care
- Sales
- Documentation procedures expert
- Customer relations
- First Aid & AED
- CPT Coding
- Accounting
- Medical scheduling
- Negotiation
- Computer literacy
- ICD-10
- Employee management
- Medical Coding
- Medical office management
- Quick service & fast food restaurant
- Proper sterilization techniques
- Calm and level-headed under duress
- Clinic
- Grammar Experience
- Appointment scheduling
- Insurance prior authorization
- Nursing
- Childcare
- Managing patient records
- EMR Systems
- Electronic health records (EHR) management
- Fair Housing regulations
- High-energy attitude
- Office Management
- Property management
- Wound care and irrigation
- Attention to detail
- Business development
- Patient interaction
- CRM software
- Epic
- Store maintenance
- Troubleshooting
- Medical insurance coverage verification
- CPR
- Retail optometry experience
- Effective communication
- Cold calling
- Call Centers
- Customer Service
- Athenahealth
- Microsoft Excel
- Problem Resolution
- Property leasing
- HIPAA compliance
- Time management
- Productivity software
- Meal preparation
- Patient Care
- Anatomy Knowledge
- Google Drive
- Vital Signs
- Performance management
- Conflict management
- Medical Office Experience
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$20/hr - $1000/hrTimeline
Chiropractic Assistant/Office Manager - AlignRight Chiropractic
10.2025 - Current
Assistant Manager - Spec's Wine, Spirits & Finer Foods
06.2025 - 10.2025
Optician - Americas Best Contacts and Eyeglasses
02.2022 - 03.2023
Automotive Sales Consultant - Frank Kent Cadillac
07.2021 - 01.2022
Automotive Sales Consultant - Granbury Nissan
02.2021 - 07.2021
Patient Care Coordinator - Mayo Clinic
01.2020 - 12.2020
Medical Receptionist/Medical Assistant - Compcare Urgent Care
07.2018 - 01.2020
Certified Nursing Assistant - Ecumenical Retirement Community
03.2017 - 06.2018
Assistant Manager - Walgreens
04.2016 - 02.2017
Owatonna High School - High School Diploma,
Employment Gap Explanation
Kienböcks Bone Disease - I underwent multiple surgeries on my left wrist due to a rare bone disease, which required an extended period for healing and rehabilitation. While focusing on my recovery, I maintained flexible, part-time work through DoorDash to stay active and financially independent. I am fully ready to re-enter the workforce with renewed energy and commitment.