Paige Sickels
Yankton,SD
Summary
Personable and organized with passion for healthcare and patient support, offering strong foundation in administrative tasks and patient care. Knowledge of medical terminology and office procedures, coupled with proficiency in scheduling and maintaining patient records. Committed to enhancing patient experiences and ensuring smooth clinic operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant/Office Manager
The Bonesetter Chiropractic
Yankton, SD
01.2024 - Current
- Assisted patients with completing intake forms and gathering necessary medical history.
- Scheduled follow-up appointments and coordinated care plans between patients and doctors.
- Processed insurance claims and verified coverage details to facilitate patient billing.
- Maintained inventory of office supplies and ordered materials to ensure operational efficiency.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Input patient data into computer system using Practice Studio and checked information for accuracy.
- Performed electric muscle stimulation and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Receptionist
Yankton Medical Clinic
Yankton, SD
06.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
Cambridge High School
Cambridge, NE05-2022
Skills
- Data Entry/Confidential Data Protection
- Professionalism and ethics
- Customer Service
- Microsoft Office Suite
- Safety Procedures
- Issue Resolution
- Time Management
- Telephone etiquette
- Appointment scheduling
- First aid and CPR certification
- Medical terminology
- Insurance verification
Certification
CA- Certified Chiropractic Assistant
Timeline
Chiropractic Assistant/Office Manager
The Bonesetter Chiropractic
01.2024 - Current
Receptionist
Yankton Medical Clinic
06.2023 - 01.2024
High School Diploma -
Cambridge High School