Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakita Harper

Wilson,N.C.

Summary

Hardworking Medical Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Knowledgeable in scheduling, records and front desk management. Offers successful career history comprising more than 8 years.

Overview

14
14
years of professional experience

Work History

Chiropractic Assistant/Office Manager

Kurtz Chiropractic
01.2016 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
  • Educated patients by providing treatment option information and advice on self-care and injury prevention.
  • Input patient data into computer system using Ez Bis and checked information for accuracy.

Customer Service Rep

Xerox Corporation
01.2013 - 01.2014
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Met customer call guidelines for service levels, handle time and productivity.

Pharmacy Technician

Rite Aid
01.2010 - 01.2013
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Education

High School Diploma -

Fike High School

Medical Assisting -

Liberty University
Lynchburg, VA

Certificate of Pharmacology -

Wilson Technical Community College
Wilson, NC
01.2010

Skills

  • Medical Billing
  • Insurance Verification
  • Patient Flow Management
  • Medical Terminology
  • Appointment Scheduling
  • Front Desk Administration
  • Patient Care Coordination
  • Data Entry Efficiency
  • Customer Service Excellence

Timeline

Chiropractic Assistant/Office Manager

Kurtz Chiropractic
01.2016 - Current

Customer Service Rep

Xerox Corporation
01.2013 - 01.2014

Pharmacy Technician

Rite Aid
01.2010 - 01.2013

High School Diploma -

Fike High School

Medical Assisting -

Liberty University

Certificate of Pharmacology -

Wilson Technical Community College

Similar Profiles

CREATE PROFILE
Shakita Harper