James Hanible
Norristown,PA
Summary
Restaurant and bar management professional with solid experience and proven ability to drive results. Skilled in team leadership, customer service excellence, and operational efficiency. Adaptable to changing needs and focused on achieving goals through collaboration and effective communication. Strong knowledge of inventory management, staff training, and compliance with health and safety regulations. Dependable and resourceful, ensuring seamless and rewarding guest experience.
Overview
8
8
years of professional experience
Work History
Manager
Outback Steakhouse
Royersford, PA
03.2021 - Current
- Trained and supported staff in developing skills in a collaborative team environment.
Mentored team members to foster an inclusive workplace. - Oversaw daily bar operations, ensuring exceptional service quality and customer satisfaction.
- implemented operational strategies to enhance efficiency and customer satisfaction.
- Managed inventory control processes, optimizing stock levels and reducing waste.
Bartender Shift Manager
North Italia Restaurant
King Of Prussia, PA
03.2020 - 03.2021
- Oversaw bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on cocktail preparation and customer service standards.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Security Manager/Hr Rep
JBS Souderton
Souderton, PA
02.2018 - 03.2020
- Facilitated communication by directing incoming calls to appropriate Company personnel.
- Led implementation of security protocols to enhance site safety and compliance.
- Conducted regular facility rounds to ensure safety and compliance standards were met.
- Monitored and reported discrepancies in ice truck operations and freezer temperature readings to facilitate prompt resolution.
Education
High School -
Upper Merion Area High School
King of Prussia, PA06-2012
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Strong work ethic
- Quality assurance
- Attention to detail
Affiliations
Army National Guard 2014 - 2020
Timeline
Manager
Outback Steakhouse
03.2021 - Current
Bartender Shift Manager
North Italia Restaurant
03.2020 - 03.2021
Security Manager/Hr Rep
JBS Souderton
02.2018 - 03.2020
High School -
Upper Merion Area High School