James Hartel
Milwaukee,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
35
35
years of professional experience
Work History
Customer Service Representative
Various Corporations and Companies
MIlwaukee, WI. Chicago, IL. Indianapolis, IN.
01.1990 - 09.2024
- Company Overview: Customer Service Representative, Call center representative, Milwaukee, WI. Chicago, IL
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Answered customer telephone calls promptly to avoid on-hold wait times
- Collected and analyzed customer information to prepare product or service reports
- Customer Service Representative.
Freelance Commissioned Artist
Jimmy Cha Cha LLC
Milwaukee, WI. Chicago, IL. Indianapolis, IN
01.2000 - 06.2022
- Company Overview: Freelance Commissioned Artist, Milwaukee, Indianapolis, Chicago.
- Established and maintained productive, professional working relationships to promote beneficial project results
- Displayed portfolio to show off best work to potential clients and promote skills and value
- Ordered and maintained adequate supply of materials, supplies and equipment
- Met aesthetic and technical criteria to complement design usability and enhance functionality with attractive layouts
- Freelance Commissioned Artist, Milwaukee, Indianapolis, Chicago,
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Whitnall High School
Greenfield, WILiberal Arts - General Studies
University of Wisconsin - River Falls
River Falls, WI01.1972
Skills
- Composition
- 2D design
- Logo creation
- Marketing and advertising
- Mac OS X proficient
- Interior design knowledge
- Commission requests
- Complex problem solver
- Museum Relationships
- Vendor relationships
- Canvas
- Project design
- Merchandise Display
- Art history
- Client Relationships
Call center experience
Computer Proficiency
Call Center Operations
Account Management
Brand representation
Shipping and Logistics
Personal Information
Title: Commissioned Contractor
Timeline
Freelance Commissioned Artist
Jimmy Cha Cha LLC
01.2000 - 06.2022
Customer Service Representative
Various Corporations and Companies
01.1990 - 09.2024
High School Diploma -
Whitnall High School
Liberal Arts - General Studies
University of Wisconsin - River Falls