James Hartel
Milwaukee,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
35
35
years of professional experience
Work History
Customer Service Representative
Various Corporations and Companies
01.1990 - 09.2024
- Company Overview: Customer Service Representative, Call center representative, Milwaukee, WI. Chicago, IL
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Answered customer telephone calls promptly to avoid on-hold wait times
- Collected and analyzed customer information to prepare product or service reports
- Customer Service Representative.
Freelance Commissioned Artist
Jimmy Cha Cha LLC
01.2000 - 06.2022
- Company Overview: Freelance Commissioned Artist, Milwaukee, Indianapolis, Chicago.
- Established and maintained productive, professional working relationships to promote beneficial project results
- Displayed portfolio to show off best work to potential clients and promote skills and value
- Ordered and maintained adequate supply of materials, supplies and equipment
- Met aesthetic and technical criteria to complement design usability and enhance functionality with attractive layouts
- Freelance Commissioned Artist, Milwaukee, Indianapolis, Chicago,
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Whitnall High School
Greenfield, WILiberal Arts - General Studies
University of Wisconsin - River Falls
River Falls, WI01.1972
Skills
- Composition
- 2D design
- Logo creation
- Marketing and advertising
- Mac OS X proficient
- Interior design knowledge
- Commission requests
- Complex problem solver
- Museum Relationships
- Vendor relationships
- Canvas
- Project design
- Merchandise Display
- Art history
- Client Relationships
Call center experience
Computer Proficiency
Call Center Operations
Account Management
Brand representation
Shipping and Logistics
Personal Information
Title: Commissioned Contractor
Timeline
Freelance Commissioned Artist
Jimmy Cha Cha LLC
01.2000 - 06.2022
Customer Service Representative
Various Corporations and Companies
01.1990 - 09.2024
High School Diploma -
Whitnall High School
Liberal Arts - General Studies
University of Wisconsin - River Falls