Juan Sutaneme
Oakland Park
Summary
Dynamic and creative professional with a solid background in customer service and illustration, developed through my experience at Walgreens and as an independent artist. I have a proven ability in problem-solving and utilizing digital skills to enhance client satisfaction and improve operational efficiency. Proficient in active listening and critical thinking, I consistently deliver high-quality results, even under tight deadlines. My commitment to art and focus on client needs enable me to build meaningful connections and achieve exceptional outcomes.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Walgreens
02.2024 - Current
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Illustrator
Myself
01.2023 - Current
- Improved project efficiency by providing detailed sketches and revisions promptly based on client feedback.
- Produced sketches and drafts to refine artwork before completion.
- Enhanced visual storytelling by creating compelling illustrations for various projects.
- Increased client satisfaction by delivering high-quality illustrations within tight deadlines.
- Developed art and design concepts.
- Created commissioned artwork for organizations and private clients.
Kitchen Staff Member
Belmont Village Senior Living
01.2023 - 12.2023
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Education
Associate Of Arts - English
Broward College
Fort Lauderdale, FLHigh School Diploma - High School Diploma
Bilingual School Maximino Poitiers
Colombia, Bogotá 12.2021
Skills
- Composition
- Art History
- Digital Skills
- Creativity and concept development
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Microsoft Excel
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Walgreens
02.2024 - Current
Illustrator
Myself
01.2023 - Current
Kitchen Staff Member
Belmont Village Senior Living
01.2023 - 12.2023
Associate Of Arts - English
Broward College
High School Diploma - High School Diploma
Bilingual School Maximino Poitiers