James Hayworth
Northport,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Advisor position. Ready to help incoming students achieve personal and educational goals.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Lowes Home Improvment
04.2019 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided training and support to new associates to help provide high-quality customer service.
- Cross-trained and provided backup support for organizational leadership.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Bachelor of Science - Psychology
University of Alabama At Birmingham
Birmingham, AL08.2023
Skills
- Ability to Adapt
- Document and Records Management
- Collaborative Environments
- Corrective Actions
- Verbal Communication
- Calm and Professional Under Pressure
- Customer Data Confidentiality
Goals
A passion for furthered education and the desire to help others has led me to the path of educational advisor. I believe that proper support and guidance provides upcoming students with a greater chance of success. My goal is to offer a helping hand to those seeking higher education, and to expand my own knowledge and learning along the way.
Timeline
Customer Service Associate
Lowes Home Improvment
04.2019 - Current
Bachelor of Science - Psychology
University of Alabama At Birmingham
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