James Henson
Bristol,TN
Summary
Sales professional with extensive experience in client acquisition, remote selling, converting leads to life insurance sales, and strategic marketing. Known for developing robust customer relationships, designing customized life insurance protection plans, and implementing effective employee benefits solutions. Achievements include multiple awards for exceeding life insurance sales objectives and enhancing client engagement across various markets.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Senior Account Manager
American Fidelity Assurance Company
Bristol, TN
06.2025 - Current
- Designed and implemented Section 125 and employee benefits programs for school systems, cities, and government entities to enhance employee coverage options.
- Conducted one-on-one benefits meetings with employees to educate on coverage options and facilitate acquisition of appropriate insurance protection.
- Managed remote project phases with extensive travel during open-enrollment periods to ensure successful program implementation.
Agency Owner
The Henson Agency, LLC
Bristol, TN
12.2022 - Current
- Earned 2024 Elite Plus Circle of Champions recognition for completing over 500Individual Marketplace sales by phone during the 2024 plan year open enrollment period.
- Achieved President's Elite and Circle of Excellence recognition with AAA Life for exceeding sales goals and ranking #5 among 152 agencies in 2023.
- Created comprehensive marketing strategies to enhance agency visibility and optimize client outreach.
Vertical Account Manager
LexisNexis Risk Solutions
Alpharetta, GA
09.2011 - 03.2023
- Cultivated and sustained relationships with key accounts, enhancing customer satisfaction and loyalty.
- Oversaw a portfolio of accounts, delivering timely support and guidance to maximize client satisfaction.
- Addressed complex customer issues promptly, ensuring continued positive relationships with clients.
- Exceeded Sales goal by 32% in 2018, earning Circle of Excellence recognition.
- Exceeded Sales goal by 28% in 2013, earning Circle of Excellence recognition.
- Exceeded Sales goal by 26% in 2012, earning Circle of Excellence recognition.
- Remote position with upwards of 40% travel Pre-Covid.
Wholesaler
MassMutual Financial
Atlanta, GA
03.2004 - 09.2011
- Established partnerships with key brokers and agents to enhance positioning of MassMutual product line.
- Earned recognition as a top producer at National Sales Conferences, including Circle of Excellence awards in 2006 and 2008.
- Conducted market research to evaluate competitor offerings and identify product improvement opportunities.
- Managed remote work while extensively traveling across Southeast and Puerto Rico territory.
Agency Owner
Henson & Associates Insurance Agency
Athens, GA
09.1996 - 03.2004
- Founded and developed profitable multi-line insurance agency, driving growth and client satisfaction.
- Achieved Circle of Excellence recognition with GuideOne Insurance for four consecutive years, demonstrating consistent sales performance.
- Achieved Circle of Excellence recognition with Colonial Life for three years, reflecting dedication to excellence in service and results.
Education
MBA - Business
University of Tennessee
Martin, TN05-2020
Bachelor of Science - Organizational Leadership
Mercer University
Macon, GA05-2010
Skills
- Sales Management
- Sales Development
- Client Acquisition
- Sales Forecasting
- Business Development
- Virtual Sales Strategy
- Field Sales Management
- Strategic Planning
- Customer Retention
- Remote Client Engagement
- Goal Setting
- Team Collaboration and Leadership
- Relationship Building
- Professional Networking
- Customer Service
- Brand Development
Certification
- Property & Casualty Insurance License
- Life & Health Insurance License
Military Service
- E-5 | Air National Guard | United States December 2020 to Present. KC135 Fuel Systems Mechanic. Secret Security Clearance.
- E-5 | Army Reserve | United States September 2008 to December 2020. Human Resources Specialist Secret Security Clearance.
Timeline
Senior Account Manager
American Fidelity Assurance Company
06.2025 - Current
Agency Owner
The Henson Agency, LLC
12.2022 - Current
Vertical Account Manager
LexisNexis Risk Solutions
09.2011 - 03.2023
Wholesaler
MassMutual Financial
03.2004 - 09.2011
Agency Owner
Henson & Associates Insurance Agency
09.1996 - 03.2004
MBA - Business
University of Tennessee
Bachelor of Science - Organizational Leadership
Mercer University