Lizeth Ruiz
Reno
Summary
Dynamic Account Manager with 9 years sales experience offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
17
17
years of professional experience
Work History
Senior Account Manager
KP Aviation
10.2021 - Current
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Provided extensive support in sales, technical and business areas to key accounts.
- Worked with customers to develop strategic business and account plans.
Sales Manager
KP Aviation, LLC
01.2020 - 10.2021
- Preparing regular sales reports to support sales as well as territory plans
- Developing innovative sales strategies to achieve sales goals
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Senior Sales Representative
KP Aviation, LLC
10.2018 - 01.2020
- Preparing and delivery sales presentations to potential and existing customers
- Resolving customer complaints in a timely and professional matter to maintain customer loyalty
- Providing support to less experienced sales representatives as needed
Inside Sales Representative
KP Aviation, LLC
12.2017 - 10.2018
- Competent in developing and sustaining effective relationships with customers for increased business opportunities
- Meet monthly sales goals while gaining new airlines as customers
- Researching the sale value of all inventory
Sales Coordinator
KP Aviation, LLC
08.2016 - 12.2017
- Prepare and manage all customers purchase orders
- Maintain customer profiles per ASA requirements
- Known for providing administrative support to different departments aimed at coordinating sales efforts appropriately
QA Administrative Assistant/Document Controller
Scougal Rubber, Corp
02.2014 - 05.2016
- Prepare certificates of compliance for product to be shipped
- Schedule internal and external testing to independent laboratories as well as external inspections
- Handled customer complaints, SCARS's, CAPA's, in order to fulfill AISC requirements
Production Shift Lead
Burger King
01.2009 - 01.2014
- Assist General Manager to manage employee performance and customer satisfaction
- Process daily inventory reconciliation
- Manage customer complaints to ensure mutual quality resolution
Administrative Assistant
McCarran
06.2013 - 08.2013
- Front desk reception
- Revamped employee files
- Processed Accounts Receivable, Accounts Payable and Inventory transactions
- Other duties as assigned
System Conversion Specialist
Sierra Packaging and Converting
10.2010 - 06.2012
- Organized information and input data into new operating system
- Assisted with implementation of replacement raw material and finished goods inventory system from conducting physical counts thru system reconciliations
- Worked with Customer Service department to set-up and configure complex part descriptions and specifications
Education
Associates of Business Management - Business Management
Truckee Meadows Community College
Reno, NV01.2013
Skills
- Sales
- Customer service
- Management
- Sales Management
- Sales Support
- Business Management
- Inside Sales
- Negotiation
- Business Development
- Pricing
- Salesforce
- CRM Software
- Spanish
- Leadership
- Restaurant experience
- Excellent negotiation skills
- Goals and performance
- Business strategies
- Operations
- Account growth
- Order management
- Customer relations
- Business development
- Territory management
Languages
English - Expert
Spanish - Expert
Timeline
Senior Account Manager
KP Aviation
10.2021 - Current
Sales Manager
KP Aviation, LLC
01.2020 - 10.2021
Senior Sales Representative
KP Aviation, LLC
10.2018 - 01.2020
Inside Sales Representative
KP Aviation, LLC
12.2017 - 10.2018
Sales Coordinator
KP Aviation, LLC
08.2016 - 12.2017
QA Administrative Assistant/Document Controller
Scougal Rubber, Corp
02.2014 - 05.2016
Administrative Assistant
McCarran
06.2013 - 08.2013
System Conversion Specialist
Sierra Packaging and Converting
10.2010 - 06.2012
Production Shift Lead
Burger King
01.2009 - 01.2014
Associates of Business Management - Business Management
Truckee Meadows Community College