Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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James Henton

Lawnside,NJ

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Exceptional interpersonal skills.

Overview

16
16
years of professional experience

Work History

VIP Lounge Server/ Customer Service Representative

Harrah's Philadelphia
Chester, PA
12.2006 - Current
  • Provided outstanding customer service as a VIP lounge server to Seven Star and Diamond club members.
  • Promoted exclusive offers and events that were happening throughout Harrah's corporation and within the casino and gaming industry.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Maintained constant energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work early and on time.
  • Assisted customers in a friendly, extremely efficient manner following outlined steps of service.
  • Consistently recognized by team members. managers, and supervisors for providing superior customer service to all guests.
  • Eagerly partook in monthly mandatory learning courses to enhance customer satisfaction and career development.

  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Assisted and served over 120 customers daily in a friendly, efficient manner following outlined steps of service.

Education

High School Diploma -

Interboro Senior High School
Prospect Park, PA
06.1991

Some College (No Degree) - Liberal Arts And General Studies

Delaware Technical and Community College
Newark, DE

Some College (No Degree) - Social Work

Wilmington College
Wilmington, DE

Some College (No Degree) - Social Psychology

West Chester University of Pennsylvania
West Chester, PA

Skills

  • Teamwork
  • Clerical
  • Collaboration
  • Computer proficiency
  • Reading comprehension
  • Good listening skills
  • Cultural awareness
  • Responsible
  • Flexible & Adaptable
  • Analytical skills
  • Customer Service
  • Good telephone etiquette
  • Warm and Friendly
  • Service Coordination
  • Team Player
  • Memorization Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

VIP Lounge Server/ Customer Service Representative

Harrah's Philadelphia
12.2006 - Current

High School Diploma -

Interboro Senior High School

Some College (No Degree) - Liberal Arts And General Studies

Delaware Technical and Community College

Some College (No Degree) - Social Work

Wilmington College

Some College (No Degree) - Social Psychology

West Chester University of Pennsylvania

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James Henton