James Hicks
Cedar Rapids
Summary
Tenacious sales professional with experience in agriculture technology. Excels in customer-facing roles where driving business growth and crushing sales targets is expected. Skilled in leveraging customer pain points to deliver value-added solutions, while fostering strong relationships through effective communication. Proficient in CRM software, ensuring seamless collaboration across departments to enhance customer satisfaction.
Overview
6
6
years of professional experience
Work History
Senior Account Manager
Point Logistics
12.2023 - 05.2025
- Demonstrated success at every stage of the sales cycle from initial lead generation to closing.
- Expanded market share by identifying new business opportunities and securing high-value accounts.
- Met with prospective and existing clients to assess their pain points, tailor solutions to fit their needs, and close deals.
- Worked closely across departments to ensure quality service and customer satisfaction.
- Fostered lasting relationships with customers through effective communication and exceptional customer service, resulting in long-term loyalty and expanded client base.
Sales Coordinator
Steam Logistics
10.2022 - 11.2023
- Generated sales revenue by identifying new business opportunities and selling value to prospective clients.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Crushed sales targets and consistently placed in the top quadrant of the company for number of sales activities performed and amount of revenue generated.
- Maintained accurate records of all sales activities, including calls, emails, quotes, meetings, and deals.
- Served as a liaison between internal departments such as sales, operations, and accounting, ensuring seamless end-to-end management of client accounts.
Drayage Account Representative
Total Quality Logistics
03.2022 - 10.2022
- Discovered sales opportunities by identifying and targeting potential leads through detailed market analysis.
- Collaborated with the sales team to develop strategies for achieving sales targets and meeting quotas.
- Met with prospective and existing customers to discuss and ascertain needs, tailor solutions and close deals.
- Managed a diverse portfolio of multiple accounts, implementing comprehensive solutions to meet the unique needs of each account and drive revenue growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
John Deere Technician (Intern)
Ag-Power Inc.
08.2019 - 01.2021
- Gained experience in a customer-facing role within agriculture technology.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skills.
- Gained experience with diagnosing and repairing problems with electrical, hydraulic, and mechanical systems on agricultural equipment.
- Demonstrated patience and adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills to solve problems.
- Developed skills in time management and organization by having to manage multiple projects simultaneously while adhering to strict deadlines.
Education
Associate of Applied Science - Agriculture Technology
Fort Scott Community College
Fort Scott01-2021
Bachelor of Arts - Biblical Studies
Midwestern Baptist Theological Seminary
Kansas City05-2018
Skills
- Driving business growth in a territory
- Selling value-added solutions in B2B environments
- Crushing goals, targets, quotas, and KPIs
- Executing various sales strategies
- Assessing and leveraging client pain points
- Communicating effectively (verbal and written)
- Collaborating internally across departments
- Utilizing CRM software (Salesforce and HubSpot)
- Establishing and managing customer relationships
- Serving clients within the agriculture technology industry
Timeline
Senior Account Manager
Point Logistics
12.2023 - 05.2025
Sales Coordinator
Steam Logistics
10.2022 - 11.2023
Drayage Account Representative
Total Quality Logistics
03.2022 - 10.2022
John Deere Technician (Intern)
Ag-Power Inc.
08.2019 - 01.2021
Associate of Applied Science - Agriculture Technology
Fort Scott Community College
Bachelor of Arts - Biblical Studies
Midwestern Baptist Theological Seminary
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