Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

James Hingst

Fredericksburg,VA

Summary

Worked at family farm festival for two years in a customer service role and received many work ethic based awards. Moved to restaurant and quickly moved from bus boy to lead support staff and front of house training role. Promoted to carryout and after very short amount of time promoted to lead carryout and food expediter. Promoted to server on 18th birthday and currently server/head server and server trainer.

Overview

2
2
years of professional experience

Work History

Server, Front of House Trainer, Shift Leader, Bus

Giardinos
Springfield, VA
11.2022 - Current

Server

  • Followed health safety guidelines when preparing and serving food products.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Explained menu items, describing ingredients and cooking methods upon request.

Front of House trainer

  • Worked on developing skills of newly hired workers during first few weeks of employment.
  • Ensured all new hires had the tools to competently preform tasks.
  • Helped integrate new hires into work culture.

Shift Leader

  • Assisted in training new employees on shift operations.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.

Busser

  • Stocked service areas with supplies such as coffee, food, tableware, and linens.
  • Supervised team of bussers to ensure efficient and effective service.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.

Education

High School Diploma -

Lake Braddock Secondary School
Burke, VA
06-2024

BBA - Elementary Education

University of Mary Washington
Fredericksburg, VA

Skills

  • Customer service
  • Employee training
  • Order management
  • Team building
  • Food safety
  • Effective communication
  • Time management
  • Conflict resolution
  • Tableside etiquette
  • Strong work ethic
  • Guest relations management
  • Ordering procedures
  • Table resetting
  • Task prioritization
  • Multitasking and organization
  • Pizza making

Affiliations

  • Concert Band (8 years)
  • Marching Band (4 years)
  • Modern Music Masters (Tri-M National Honor Society)

References

Mr. Edwardo Santiago

  • Current employer
  • Email: Eddysantiago114@gmail.com
  • Phone: 703-447-3273

Mr. Brandon Gilbert

  • Former educator (3 years)
  • Email: bsgilbert@fcps.edu
  • Phone: 703-426-1029

Timeline

Server, Front of House Trainer, Shift Leader, Bus

Giardinos
11.2022 - Current

High School Diploma -

Lake Braddock Secondary School

BBA - Elementary Education

University of Mary Washington
James Hingst