Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Hitch

Oxford,FL

Summary

Results-driven manager skilled in team management, conflict resolution, and employee training. Proven ability to enhance team efficiency and elevate customer satisfaction through effective scheduling and optimized processes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Culvers
The Villages, Florida
10.2025 - Current
  • Managed daily operations to ensure team efficiency and productivity.
  • Coordinated staff schedules to optimize resource allocation and workflow.
  • Oversaw training programs for new employees on company policies and procedures.
  • Assisted in resolving customer inquiries and complaints with prompt responses.
  • Maintained a safe and organized work environment following safety regulations.

Manager

Culvers
Wildwood, Florida
06.2023 - 10.2025
  • Developed and implemented strategies that enhanced customer satisfaction and strengthened loyalty.
  • Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
  • Resolved employee conflicts by guiding adherence to company policies and procedures.
  • Ensured compliance with laws, regulations, and industry standards.

Education

High School Diploma -

The Villages Charter
2210 Dr. Randy McDaniel Way, Middleton, FL 34762
05-2027

Skills

  • Budget management
  • Schedule coordination
  • Team management
  • Employee training
  • Process optimization
  • Conflict resolution
  • Customer service

Certification

  • Entrepreneur And Small Business
  • Cyber Security Essentials
  • Programming And Logic Essentials

Timeline

Manager

Culvers
10.2025 - Current

Manager

Culvers
06.2023 - 10.2025

High School Diploma -

The Villages Charter
James Hitch