Results-driven manager skilled in team management, conflict resolution, and employee training. Proven ability to enhance team efficiency and elevate customer satisfaction through effective scheduling and optimized processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Culvers
The Villages, Florida
10.2025 - Current
Managed daily operations to ensure team efficiency and productivity.
Coordinated staff schedules to optimize resource allocation and workflow.
Oversaw training programs for new employees on company policies and procedures.
Assisted in resolving customer inquiries and complaints with prompt responses.
Maintained a safe and organized work environment following safety regulations.
Manager
Culvers
Wildwood, Florida
06.2023 - 10.2025
Developed and implemented strategies that enhanced customer satisfaction and strengthened loyalty.
Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
Resolved employee conflicts by guiding adherence to company policies and procedures.
Ensured compliance with laws, regulations, and industry standards.