JAMES HOLBROOK
Largo,Florida
Summary
Experienced IT leader with top-notch implementation and project management abilities. Highly organized, methodical and skilled at building consensus across high-performance teams. Well-versed in database application planning, deployment and maintenance.
Overview
26
26
years of professional experience
Work History
Director of Information Technology
Florida Urology Partners
01.2021 - 09.2024
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
- Performed regular audits and tests of infrastructure and applications.
- Deployed, monitored and maintained system installation, upgrades and network integration.
- Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.
- Interviewed, hired and trained staff, leading performance reviews and offering constructive feedback.
- Developed a comprehensive IT strategy aligned with business objectives to support organizational growth and drive innovation.
- Oversaw the selection, implementation, and integration of new enterprise software applications that streamlined business processes across multiple departments.
- Coordinated secure system access of users to various department systems and platforms.
IT Manager
PINELLAS COUNTY EMS
01.2010 - 01.2021
- Closely collaborated with project members to identify and quickly address problems.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Built and utilized reporting systems to keep customers and management in loop with latest information.
- Supervised 5 Computer Support Specialists in providing excellent customer service to callers requiring assistance for Billing Application and Patient Care issues.
- Worked with numerous contracted and internal resources to resolve several different types of problems, improve operations and provide exceptional customer service.
- Coordinated efforts of over 25 team members engaged in several time-sensitive projects for solution development to hurdles to medical billing delivery.
Flight Operations Instructor
Frontier Airlines
04.1998 - 12.2001
Education
High School Diploma - undefined
Pinellas Park High School
Largo, FL1988
Skills
- Reporting template development
- Code validation skills
- Project Management
- Team management
- Data management
- Hardware evaluation
- Report writing
- Data analysis
- Infrastructure development
- Budget administration
- Security planning
- Planning and Coordination
- Training and Development
- Multitasking Abilities
- Critical Thinking
- Project lifecycle management
- IT Procurement
- IT risk management
- Enterprise Architecture
- Information Technology Management
- IT Strategy Alignment
- Infrastructure design
- IT service delivery
Accomplishments
- Utilized Microsoft SQL and Access to develop inventory and personnel tracking databases and reports in accordance with HIPAA regulations.
- Managed several medical billing milestones including: The conversion from HIPAA 4010 to 5010, ICD-10, and CMS regulated fractional mileage program resulting in an increase of revenue across all payor types .
Affiliations
- Member, PASS (Professional Organization for SQL Server, 2010 to Current
Bonsai Artist
I have been studying the art of bonsai since 1995. I have had the privilege of displaying several trees throughout the Southeastern United States.
Timeline
Director of Information Technology
Florida Urology Partners
01.2021 - 09.2024
IT Manager
PINELLAS COUNTY EMS
01.2010 - 01.2021
Flight Operations Instructor
Frontier Airlines
04.1998 - 12.2001
High School Diploma - undefined
Pinellas Park High School
Similar Profiles
Martina FloydMartina Floyd
Medical Assistant at Florida Urology PartnersMedical Assistant at Florida Urology Partners
Angelina SobchenkoAngelina Sobchenko
Administrative Assistant III at University Of Florida-Dept Of UrologyAdministrative Assistant III at University Of Florida-Dept Of Urology
Angelina SobchenkoAngelina Sobchenko
Administrative Assistant III at University Of Florida-Dept Of UrologyAdministrative Assistant III at University Of Florida-Dept Of Urology