Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

James Holcomb

pensacola,Florida

Summary

Proven Phlebotomy Technician at Baptist Hospital, adept in time management and attention to detail, significantly improved patient satisfaction through efficient blood draws. Skilled in customer service and data entry, I have mentored new technicians, ensuring high-quality care and operational efficiency. Achievements include a notable reduction in equipment malfunctions at Okaloosa Gas District, underscoring my problem-solving prowess.

Overview

23
23

Years of experience

6
6
years of professional experience

Work History

Phlebotomy Tech II

Baptist Hospital
09.2023 - Current

I work in the lab/ Central processing. receiving and processing Lab specimens, Cultures and ordering labs. I Also, go onto the floor and draw blood from inpatients and outpatients. I also, travel and the areas to Baptist draw stations and help with collecting labs where ever needed.

Gas Technician

Okaloosa Gas District
08.2022 - 09.2023
  • Collaborated with team members to complete complex projects, ensuring high-quality results within strict deadlines.
  • Contributed to a safer working environment through diligent adherence to company guidelines for personal protective equipment usage and hazard communication protocols.
  • Implemented preventive maintenance schedules that significantly reduced instances of equipment failure or malfunction.
  • Reduced emergency response times through effective prioritization and scheduling of service calls.
  • Minimized downtime for clients by swiftly troubleshooting issues and restoring normal operations as quickly as possible.
  • Consistently met or exceeded performance metrics for service call completions, contributing to the overall success of the team and company.
  • Enhanced customer satisfaction by providing timely and efficient repairs and installations of gas appliances.
  • Assisted in the development of junior technicians by sharing knowledge and expertise through hands-on mentoring opportunities.
  • Maintained up-to-date knowledge of industry regulations, ensuring full compliance in all work performed.
  • Located Gas lines accurately with no damages.
  • Repaired hit lines and fixed leaks at meters and performed corrosion control.

CNA

Assured Healthcare Staffing
09.2021 - 08.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • I worked in Nursing Facilities and performed Home Health Care

Phlebotomy Technician

Baptist Hospital
09.2019 - 09.2021
  • Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
  • Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
  • Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
  • Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Packaged and shipped specimens to central lab daily.
  • Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
  • Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
  • Assisted in training new Phlebotomy Technicians on best practices, contributing to a skilled workforce.
  • Assisted in training and onboarding new phlebotomists.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Developed and implemented strategies to improve phlebotomy processes.

CNA AGENCY

Coral Bay, Pruitt Nursing Home
05.2019 - 09.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Education

Associate of Science - Medical Assistant

US CAREER INSTITUTE
Colorado City, CO
02-2027

High School Diploma -

Spencer High
Spencer, WV
06-1993

Skills

  • Attention to detail
  • Time management
  • Problem-solving
  • Customer service
  • Data entry

Accomplishments

Spent 17 years in the US NAVY as a Hospital Corpsman.

Completed HVAC Certification

EPA Universal

OSHA 10

Timeline

Phlebotomy Tech II

Baptist Hospital
09.2023 - Current

Gas Technician

Okaloosa Gas District
08.2022 - 09.2023

CNA

Assured Healthcare Staffing
09.2021 - 08.2022

Phlebotomy Technician

Baptist Hospital
09.2019 - 09.2021

CNA AGENCY

Coral Bay, Pruitt Nursing Home
05.2019 - 09.2019

Associate of Science - Medical Assistant

US CAREER INSTITUTE

High School Diploma -

Spencer High
James Holcomb