Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Hollimon

Arlington,TX

Summary

Punctual and efficient driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times in any career field. Dynamic and dependable professional with a proven track record, excelling in customer service and attention to detail. Skilled in data entry and complaint resolution, consistently fostering positive relationships with customers and team members.

Overview

14
14
years of professional experience

Work History

Delivery Driver

All Cargo Express (Amazon)
06.2022 - Current
  • Manage and delivered 150-400 packages daily to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Pharmacy Technician

Texas Healthcare Pharmacy
02.2021 - 06.2022
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Accurately filling of more than 200 daily prescriptions in a high-volume commercial pharmacy environment.

Pharmacy Technician

Hall's Specialty Pharmacy
11.2016 - 02.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Counted and labeled prescriptions with correct item and quantity.
  • Accurately filling of more than 100 daily prescriptions in a high-volume retail pharmacy environment.

Member Service Representative

Prime Therapeutics
07.2015 - 09.2016
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance to Blue Cross and Blue Shield members.
  • Submitted prescription refills to mail order pharmacy to fulfill member needs.
  • Communicated with doctor's offices to request member prescription requests.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Customer Service Representative

PayPal
12.2011 - 01.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Jonesboro High School
Jonesboro
05-2004

Skills

  • Positive attitude
  • Customer service
  • Attention to detail
  • Time management
  • Teamwork and collaboration
  • Dependable and reliable
  • Data entry
  • Customer relations
  • Call center experience
  • Inventory Management
  • Computer proficiency
  • Complaint resolution

Timeline

Delivery Driver

All Cargo Express (Amazon)
06.2022 - Current

Pharmacy Technician

Texas Healthcare Pharmacy
02.2021 - 06.2022

Pharmacy Technician

Hall's Specialty Pharmacy
11.2016 - 02.2021

Member Service Representative

Prime Therapeutics
07.2015 - 09.2016

Customer Service Representative

PayPal
12.2011 - 01.2014

High School Diploma -

Jonesboro High School

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