James Holtgrieve
Battle Ground
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
3
3
years of professional experience
Work History
TLE Technician
Walmart
02.2021 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime by efficiently diagnosing and repairing technical issues in TLE systems.
- Improved workflow efficiency with the implementation of new processes and procedures for TLE operations.
- Streamlined inventory management, ensuring timely replenishment of spare parts and tools.
- Trained junior technicians, fostering their professional growth and strengthening team capabilities.
- Maintained a safe work environment by adhering to safety protocols and procedures during TLE operations.
- Conducted thorough inspections of TLE systems, identifying potential issues before they escalated to failures.
- Contributed to cost-cutting initiatives by recommending alternative solutions for system upgrades and replacements.
- Implemented quality control measures, ensuring optimal performance of TLE equipment across all projects.
- Optimized resource allocation through effective scheduling and task prioritization within the TLE department.
- Provided prompt customer service by addressing inquiries related to equipment functionality or maintenance schedules.
Education
High School Diploma -
Prairie High School
Battle Ground, WA06.2019
Skills
- Operational Efficiency
- Testing and Analysis
- Project Estimation and Bidding
- Preventive Maintenance
- Attention to Detail
- Safe Vehicle Operations
- Training Junior Team Members
- Customer Relationship Management
- Expertise in Installations
- Customer Satisfaction
Timeline
TLE Technician
Walmart
02.2021 - Current
High School Diploma -
Prairie High School