James Horan
Georgetown
Summary
Award winning, technically savvy sales account manager with 12+ years of information technology solution sales. I am known for my ability to consistently create credibility and customer confidence throughout the sales cycle, executing timely solutions, and ensuring successful product delivery. My proficiency in product knowledge enables me to develop and deliver the best, value-driven technology solution across various verticals, while working independently or as part of a team. My understanding of partner ecosystems coupled with alignment of strategic goals, I have a track record of success and growth in SaaS-driven markets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Inside Sales Account Manager III – Commercial/State and Local Government
Dell Technologies
01.2020 - 08.2023
- Managed on-going State and Local Government and Commercial accounts based in Georgia.
- $2.7 Million data center enterprise win of the half for 1H FY23.
- 116% attainment for FY22.
- Top sales maker in driving online customer acceleration in Q3 FY22 for the entire Southeastern U.S.
- Consulted with Williamson County YMCA to build out new Esports for camp and league programs.
- Coached/mentored new sales account managers.
Inside Sales Account Manager III Education/State and Local Government
Dell Technologies
02.2016 - 01.2020
- Managed on-going Education, State and Local Government accounts in North and South Carolina.
- Help design Esports technical requirements at one of the largest community colleges in the US.
- Averaged 147% attainment in FY19.
- Esports Subject Matter Expert for Inside Sales Team.
- Assisted in the design and implementation of the Smart Cities Initiative for the City of Raleigh.
Inside Sales Account Manager III Healthcare
Dell Technologies
08.2015 - 02.2016
- Managed on-going Healthcare accounts based in North and South Carolina.
- Worked closely to implement Telemedicine initiatives within multiple large health systems.
- Southeast Region Rep of the Half for FY15.
- Averaged 109% attainment.
Inside Sales Account Manager II Healthcare
Dell Technologies
03.2013 - 08.2015
- Managed on-going Healthcare accounts based in North and South Carolina.
- 165% attainment for FY13.
- Win of the half for 2013.
- Averaged 124% attainment.
Inside Account Manager I Healthcare
Dell Technologies
11.2012 - 03.2013
- Managed on-going Healthcare accounts for North and South Carolina.
- Averaged 105% attainment.
Inside Account Manager I Preferred Transactional Group Account Acquisitions
Dell Technologies
07.2011 - 11.2012
- Hunted, acquired, and developed new clients in the Education, State and Local Government and Healthcare marketplace.
- Acquisition and development account experience with significant attainment in these marketplaces.
- Averaged 111% attainment.
Education
BBA - Management
Texas Tech University, Rawls College of Business
Lubbock, TX05-2011
Skills
- Microsoft Office Suite
- VMware and Adobe Suite
- Salesforce and CRM proficiency
- SaaS and Outreach tools
- Sales strategy development
- Pipeline management and forecasting
- Client solutions and support
- Cross-functional collaboration
- Relationship-based sales techniques
- Effective communication skills
- Active listening and problem solving
- Customer relationship management
- Negotiation strategies
- Market research and competitive intelligence
- Lead generation and account acquisition
- Sales presentations and training
- Team collaboration and mentoring
Certification
Dell License to Sell; Microsoft Certified Professional, MCP; VMware, VSP, Client Solutions, Data Center Solutions, Relationship-based Sales
Timeline
Inside Sales Account Manager III – Commercial/State and Local Government
Dell Technologies
01.2020 - 08.2023
Inside Sales Account Manager III Education/State and Local Government
Dell Technologies
02.2016 - 01.2020
Inside Sales Account Manager III Healthcare
Dell Technologies
08.2015 - 02.2016
Inside Sales Account Manager II Healthcare
Dell Technologies
03.2013 - 08.2015
Inside Account Manager I Healthcare
Dell Technologies
11.2012 - 03.2013
Inside Account Manager I Preferred Transactional Group Account Acquisitions
Dell Technologies
07.2011 - 11.2012
BBA - Management
Texas Tech University, Rawls College of Business
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