Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Jacobs

Holualoa,HI

Summary

Resourceful Outside Service Manager known for high productivity and efficient task completion. Skilled in customer service management, operational logistics, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive client interactions. As an experienced Outside Service Manager, bring to the table deep understanding of customer relations and team leadership. Skilled in developing and implementing operational processes, managing external relationships, and troubleshooting field service issues. Proven track record of improving efficiency and increasing customer satisfaction through strategic planning and execution. Strong interpersonal skills aid in fostering positive relationships with clients, colleagues, and stakeholders alike.

Overview

2026
2026
years of professional experience

Work History

Outside Service Supervisor

Makani Golf Club
Kailua Kona, HI
10.2018 - Current
  • Managed daily operations for outside service team at premier golf club.
  • Oversaw maintenance of golf carts and equipment to ensure optimal performance.
  • Coordinated scheduling for outside service staff to maintain adequate coverage.
  • Trained new employees on customer service standards and operational procedures.

Food and Beverage Manager

Kohanaiki
Kailua Kona, HI
  • Managed daily operations of food and beverage services at luxury resort.
  • Coordinated inventory management to maintain optimal stock levels.
  • Trained and supervised staff on menu offerings and service standards.

Education

Physical Education

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA
06-1983

Physicl Education

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA

Skills

  • Inventory management
  • Equipment maintenance
  • Customer service
  • Staff scheduling
  • Team building
  • Employee training
  • Quality assurance
  • Event coordination
  • Time management

Timeline

Outside Service Supervisor

Makani Golf Club
10.2018 - Current

Food and Beverage Manager

Kohanaiki

Physical Education

California Polytechnic State University, San Luis Obispo

Physicl Education

California Polytechnic State University, San Luis Obispo