James J. Fritz
Kalamazoo,MI
Summary
Results-driven Terminal Manager known for unparalleled productivity and efficiency in task completion. Excel at streamlining operations, workforce optimization, and safety management to enhance terminal performance. Key soft skills include leadership, problem-solving, and communication which enable success in coordinating staff and ensuring operational excellence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Terminal Manager
Endurance Environmental Solutions
Kalamazoo, MI
04.2004 - Current
- Successfully led a team of 9 drivers, 3 operators, and clerical support staff.
- Plan and organize assignments based on volume, equipment, staffing, and special projects.
- Ensure compliance with all rules and regulations set by the governing agencies.
- Developed safety cues to significantly reduce accident risks at the customer site by 30%.
- Engage conflict resolution techniques to resolve any arising issues with customers or staff.
- Provide hands-on training and mentorship.
- Organize employee appreciation events on a small, annual scale.
- Utilize strong interpersonal skills, and extensive knowledge in pricing and budget analysis, to negotiate and win contracts.
- Analyze and discover areas for additional needs outside of contracted lanes.
- Perform interviews, hiring, and evaluating staff.
- Approve and audit driver loads, payroll, and time-off requests.
- Manage terminal budgetary costs efficiently and effectively.
- Safely operate a commercial vehicle to haul solid waste and recyclable materials when staffing or customer needs arise.
- Safely operate excavators and front loaders, loading trailers when the need arises.
CLD – A Driver
Hills Trucking
Kalamazoo, MI
01.2002 - 04.2004
- Safely operated various commercial vehicles to transport solid waste and recyclable materials
- Completed pre and post trip inspections
- Demonstrated excellent driving skills, resulting in zero accidents or incidents during employment
- Collaborated with team members to resolve customer concerns and maintain positive relationships
Education
Diploma -
Hartford High School
Associates - Business Administration
Kalamazoo Valley Community College
Skills
- Leadership
- Health, Safety & Environment
- Microsoft Office
- Budget Management
- Communication
- Vendor Management
- Conflict Resolution
- Compliance
- DOT
- QV21
- Osha
- Cisco
- Team supervision
- CDL Class A
- Excavator
- Front Loader
- Skid steer
- Hi-Lo
Certification
- CDL – A
- SWPP
Timeline
Terminal Manager
Endurance Environmental Solutions
04.2004 - Current
CLD – A Driver
Hills Trucking
01.2002 - 04.2004
Diploma -
Hartford High School
Associates - Business Administration
Kalamazoo Valley Community College
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