RYAN ROARK
Brentwood,TN
Summary
Bringing expertise in strategic planning and performance management with a focus on cost reduction and compliance. Skilled in leading diverse teams and driving operational improvements while enhancing employee engagement. Adept at project management and utilizing technology to streamline operations and achieve organizational goals.
Professional logistics expert with proven track record in overseeing terminal operations and ensuring seamless workflow. Skilled in team leadership, operational efficiency, and safety compliance. Known for strong problem-solving abilities and adaptability to changing demands, consistently driving results and fostering collaborative environment.
Overview
22
22
years of professional experience
Work History
Terminal Manager
Central Transport, LLC
Bowling Green, KY
09.2025 - Current
- Oversaw daily terminal operations, ensuring timely dispatch and arrival of shipments.
- Implemented safety protocols, enhancing compliance and reducing incidents.
- Managed logistics coordination, optimizing routes and schedules for efficiency.
- Developed training programs for staff, improving performance and service quality.
- Analyzed operational data to identify areas for process improvement.
- Maintained relationships with vendors, negotiating contracts for better pricing and services.
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Handled customer complaints and revised process to improve service, boosting customer service scores [Number]%.
- Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
Terminal Manager
Central Transportation
Camp Hill, PA
08.2024 - Current
- Providing Leadership and maintaining full oversight of day-to-day operations
- Including safety, customer service, HR, maintenance, drivers, dock workers, and training
- Leading a team of 6 supervisors and over 50 driver and dock workers
- Driving OR (operation ratio) down and decreasing claims year over year for probability
Driver Manager
Ryder Logistics
Franklin, TN
02.2024 - 08.2024
- Manage drivers for an assigned geographical area
- On time deliveries
- Manage and coach drivers, in their jobs, safety, and to meet customer expectations
CDL Driver
Optimum Logistics
Smyrna, TN
09.2023 - 02.2024
- Making on time deliveries
- Multiple stops per day
- Customer service
Service Center Manager
XPO Nashville
Nashville, TN
04.2022 - 08.2023
- Leverage Leadership and maintained full oversight of day-to-day operations
- Including safety, customer service, HR, maintenance, drivers, dock workers, training and sales
- Leader of a team of 23 managers and supervisors including overseeing 300 employees
- Applied effective strategies and led the implementation of improved EBITDA levels, across all categories growing EBITDA year over year
Service Center Manager
Old Dominion Freight Lines
Jonesboro, AR
05.2018 - 04.2022
- Leverage Leadership and maintained full oversight of day-to-day operations
- Including safety, customer service, HR, maintenance, drivers, dock workers, training and sales
- Overseen 35 employees, with 2 supervisors
- Picked up and delivered shipments as needed by driving tractor trailer
- Drove OR (operating ratio) down and decrease claims year over year for profitability
- Expanding territory and opening a new service center
Service Center Manager/ Operations Manager /Driver
Conway Freight /XPO
Jonesboro, AR
08.2004 - 05.2018
- Driver Sales Representative delivered and picked up freight
- Personnel Supervisor- hired and overseen training of new employees
- Freight Operation supervisor- monitored and lead dock operations of loading and unloading freight, and managed driver dispatch
- Overseen day-to-day operations managing 15 employees
- Drove OR (operating ratio) down and decrease claims year over year for profitability
Skills
- Strategic planning
- Project management
- Performance management
- Microsoft Office
- AS400
- Self-starter
- Leadership
- Employee engagement
- Team building
- Strong work ethic
- Goal oriented
- DOT regulations
- Compliance
- Cost reduction
- P&L management
- Warehouse safety
- Staff training and development
- Transportation planning
- Team supervision
- Load planning
Timeline
Terminal Manager
Central Transport, LLC
09.2025 - Current
Terminal Manager
Central Transportation
08.2024 - Current
Driver Manager
Ryder Logistics
02.2024 - 08.2024
CDL Driver
Optimum Logistics
09.2023 - 02.2024
Service Center Manager
XPO Nashville
04.2022 - 08.2023
Service Center Manager
Old Dominion Freight Lines
05.2018 - 04.2022
Service Center Manager/ Operations Manager /Driver
Conway Freight /XPO
08.2004 - 05.2018