James Johnson
Covington,GA
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Account Manager/Estimator/Commercial EV Director
Capital City Electrical Services, LLC
Norcross, GA
10.2017 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Estimated project costs and resource allocation to forecast budget requirements and monitor adherence.
- Provided on-site engineering and technical services during installation and fielding processes.
- Read and analyzed blueprints and project documentation to develop workflows and strategy.
- Evaluated power needs for various systems.
- Designed electrical products and systems based on client briefs.
- Investigated electric vehicle charging infrastructure-related questions.
- Analyzed best practices to promote deployment of electric vehicles, critically assessing role of regulations, incentives and charging infrastructure.
- Read and interpreted blueprints, schematics and charts.
Electrical Project Manager
VanKirk Electric
Winder, GA
05.2016 - 10.2017
- Coordinated with vendors to identify and procure appropriate equipment necessary for project completion.
- Established and maintained effective communication with clients and contractors.
- Conducted projects and performance presentations to clients and company executives.
- Evaluated project scope to estimate costs and set timelines for project delivery.
- Designed electrical products and systems based on client briefs.
- Initiated project management knowledge study and subsequently standardized project management practices.
President
Bright Ideas Electrical Service
Social Circle, GA
09.2002 - 09.2016
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Visited client sites to confirm space and layout restrictions for equipment installations.
- Followed state and local building regulations based on National Electrical Code.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Managed business report generation, recordkeeping and supply ordering.
Education
Electrical And Power Transmission Installation
Gwinnett Technical College
Lawrenceville, GASkills
- Customer Service
- Project Management
- Account Management
- Converting Leads
- Lead Generation
- Account Development
- Contract Negotiation
- Client Relationship Management
Certification
- Georgia Class II Unrestricted Electrical Contractor License EN212659
Timeline
Account Manager/Estimator/Commercial EV Director
Capital City Electrical Services, LLC
10.2017 - Current
Electrical Project Manager
VanKirk Electric
05.2016 - 10.2017
President
Bright Ideas Electrical Service
09.2002 - 09.2016
Electrical And Power Transmission Installation
Gwinnett Technical College
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