James Johnson
Monroe,GA
Summary
Have only worked in Dealerships for my full time career straight out highschool and have interest in moving up the ladder some day. I found that i enjoy talking to people and want communications to be a part of my full time roll.
Overview
4
4
years of professional experience
Work History
Detail/Customer Service Representative
Mercedes Benz of Athens
Athens, GA
03.2022 - Current
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided accurate information about products and services to customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints promptly and efficiently.
Service Technician
Mercedes Benz of Buckhead
Atlanta, GA
11.2021 - 03.2022
- Provided service for customer vehicles.
- worked on and repaired damaged engines.
Service Technician
Mercedes Benz of Atlanta South
Atlanta, GA
08.2020 - 11.2021
Provided Express services to customer vehicles.
Education
High School Diploma -
Covington Academy
Covington 05-2020
Skills
- Product Knowledge
- Team Collaboration
- Customer Needs Assessment
- Customer Empathy
- Customer Satisfaction
- Customer Relations
- Good communication skills
Timeline
Detail/Customer Service Representative
Mercedes Benz of Athens
03.2022 - Current
Service Technician
Mercedes Benz of Buckhead
11.2021 - 03.2022
Service Technician
Mercedes Benz of Atlanta South
08.2020 - 11.2021
High School Diploma -
Covington Academy
Similar Profiles
SeungHeon HanSeungHeon Han
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea
Alexander DejeanAlexander Dejean
Retail Operations Specialist - Display at Mercedes-Benz UKRetail Operations Specialist - Display at Mercedes-Benz UK
Alphonzo WilliamsAlphonzo Williams
Parts Driver at Mercedes BenzParts Driver at Mercedes Benz