Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Johnson

Monroe,LA

Summary

Experienced Backflow Technician with proven expertise at Cross Connection Consultants, excelling in installation and repair while ensuring compliance with plumbing codes. Recognized for exceptional customer service and attention to detail, successfully managing complex projects and fostering client relationships. Achieved WSPS certification and demonstrated strong multitasking abilities in high-pressure environments.

Overview

13
13
years of professional experience

Work History

Backflow Technician

Cross Connection Consultants
Bastrop, LA
03.2013 - 01.2026

Executed annual Backflow inspections for residential and commercial clients. Re-plumbed, repaired and replaced damaged Backflow preventers as well as new installations on pre existing water lines in compliance with plumbing code. Passed Louisiana Journeyman Plumbing exam with WSPS certification. Worked extensively in commercial and manufacturing facilities to provide Backflow protection including all Louisiana Wal-Mart locations. Conducted house calls and consulted with residential clients for water line repairs, fixture installs and repairs as well as sewer line clean outs. Some experience with gas line installations for generators and heating fixtures. Provided detailed invoices covering description of work performed and materials used.

Sales Associate

Monroe Home Center
Monroe, LA
09.2023 - 07.2025

Built trusting relationships with customers via social media and in person meetings to create a positive home buying experience. Guided customer through entire process from start to finish which included financing, lender conditions, site work and after sales service. Created new leads daily through social media posts and walk through videos. Earned salesman of the year for 2024.

Server

Parish Restaurant & Bar
Monroe, LA
07.2022 - 09.2023
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
  • Trained new team members on menu knowledge and service standards.
  • Collaborated with kitchen staff to maintain smooth operation during peak hours.

Education

Accounting And Finance

University of Louisiana At Monroe
Monroe, LA

Skills

Attention to detail

Customer service

Works Well Under Pressure

Multitasking and organization

Installation and repair

Maintenance and repairs

Work Planning and Prioritization

Timeline

Sales Associate

Monroe Home Center
09.2023 - 07.2025

Server

Parish Restaurant & Bar
07.2022 - 09.2023

Backflow Technician

Cross Connection Consultants
03.2013 - 01.2026

Accounting And Finance

University of Louisiana At Monroe
James Johnson