Thomas Thrasher
Graham ,WA
Summary
Proven track record of enhancing system performance and customer satisfaction at Backflows Northwest through expert troubleshooting and efficient repair services. Skilled in equipment maintenance and customer relations, demonstrating a keen attention to detail and the ability to multitask under pressure. Achieved a significant reduction in machine downtime, ensuring projects met strict deadlines.
Overview
26
26
years of professional experience
Work History
Backflow Technician
Backflows Northwest
Renton Wa
02.2024 - 08.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
Plumber Apprentice
Peltram Plumbing
Auburn, WA
08.2023 - 03.2024
- Collaborated with contractors, electricians, and other trade professionals for smooth coordination during multi-disciplinary projects.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Effectively communicated with clients regarding their needs while providing clear explanations about necessary repairs or replacements.
- Gained proficiency in reading blueprints and schematics, allowing for accurate installation of piping systems according to design specifications.
- Demonstrated adaptability by readily accepting new responsibilities and tasks when assigned, showcasing a strong work ethic throughout apprenticeship.
- Increased efficiency by maintaining a clean workspace during repairs and installations, minimizing downtime between tasks.
- Selected type and size of piping required for each project.
- Provided valuable input during team meetings, leading to improved processes within the company''s plumbing division.
- Earned positive feedback from supervisors for consistent punctuality and reliability throughout apprenticeship tenure.
- Assisted lead plumber with complex installations, resulting in reduced project completion times.
- Mastered the use of various tools and equipment, ensuring efficient completion of tasks with minimal errors or rework needed.
Fork Lift Operator
Oak Harbor Freight Lines Inc.
Lacey, WA
01.2019 - 11.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Granite Installer
B&S Granite
Sumner, WA
06.2016 - 09.2017
- Cleaned, organized and prepared work areas for new installations.
- Collaborated with team members to complete complex projects on time and within budget constraints.
- Provided outstanding customer service throughout the entire installation process, addressing concerns promptly and professionally.
- Followed company standards and code requirements for all jobs.
- Enhanced project efficiency by accurately measuring and cutting granite materials to fit specific spaces.
- Assisted in the selection of high-quality granite materials for clients, ensuring a visually appealing final product.
- Reduced waste by effectively utilizing leftover materials from previous projects in new installations when possible.
- Prepared granite by filling in chips or cracks and polishing surfaces.
- Operated equipment and tools to move, cut and seal granite slabs for kitchens and baths.
- Consistently met deadlines through effective time management skills, prioritizing tasks based on urgency without sacrificing quality standards.
Janitor
Qz Family Restraunt and Sports Lounge
Graham, WA
04.2010 - 07.2011
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
Landscaper Tree Climber
R&r Landscaping And Home Improvement
Maple Valley, WA
09.1998 - 09.2007
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Operated landscaping equipment with focus on safety and machine longevity.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
Education
G.E.D -
Grays Harbor Community College
Aberdeen, WA09.2012
Skills
Attention to Detail
Customer Service
Works Well Under Pressure
Multitasking and Organization
Power Tools and Equipment
Written/Verbal Communication
Troubleshooting
Installation and Repair
Maintenance and repairs
Quality Control
Mechanical Knowledge
Equipment Maintenance
Work Planning and Prioritization
Customer interaction
Heavy Lifting
Repair services
Workload Management
Deadline-oriented
OSHA Compliance
Relationship Building
Hardware Installation
Blueprint Reading
System Installation
Complex Repairs
System Tests
General Plumbing
Residential construction
Drywalling
Roofing
Customer Relations
Inventory Management
System repairs
Welding skills
Timeline
Backflow Technician
Backflows Northwest
02.2024 - 08.2024
Plumber Apprentice
Peltram Plumbing
08.2023 - 03.2024
Fork Lift Operator
Oak Harbor Freight Lines Inc.
01.2019 - 11.2022
Granite Installer
B&S Granite
06.2016 - 09.2017
Janitor
Qz Family Restraunt and Sports Lounge
04.2010 - 07.2011
Landscaper Tree Climber
R&r Landscaping And Home Improvement
09.1998 - 09.2007
G.E.D -
Grays Harbor Community College