- Web Development and Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Tech enthusiast, passionate about exploring the latest advancements and innovations
James Jones
Delray Beach,FL
Summary
Dynamic professional with a strong background in customer service and safety management, honed at Boucher Brothers and The Oaks at Boca Raton. Proven ability to enhance guest satisfaction through effective relationship management and emergency response. Skilled in training staff and maintaining operational efficiency, ensuring a safe and welcoming environment for all patrons.
Professional with strong background in hospitality and guest services. Known for facilitating smooth operations, ensuring clean and safe environment, and enhancing guest experiences. Effective collaborator who adapts to changing needs, ensuring seamless teamwork and reliable service. Skilled in customer interaction, problem-solving, and maintaining high standards of cleanliness and organization.
Overview
6
6
years of professional experience
Work History
Beach Attendant
Boucher Brothers
02.2025 - Current
- Assisted guests with inquiries, providing exceptional customer service and support.
- Trained new staff on safety protocols and operational procedures to maintain compliance.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Increased guest satisfaction by promptly attending to their needs and requests throughout their visit.
- Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.
- Provided first aid assistance when necessary, prioritizing guest safety above all else.
Fitness Attendant
The Oaks at Boca Raton
08.2023 - 01.2025
- Monitored facility cleanliness and safety standards to ensure optimal user experience.
- Assisted members with equipment usage, promoting safe exercise practices.
- Conducted regular inventory checks of fitness supplies and equipment for functionality.
- Provided exceptional customer service by addressing member inquiries and concerns promptly.
- Kept fitness areas, machines, and spaces clean and orderly for customers.
- Conducted 12-15 facility tours per week to interested guests.
Package Handler
FedEx
06.2023 - 07.2024
- Operated package scanning equipment to ensure accurate tracking of shipments.
- Sorted and organized 600-800 packages daily for efficient loading and delivery routes.
- Collaborated with team members to improve workflow efficiency and minimize delays.
- Assisted in training new hires on operational procedures and safety standards.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Assistant Manager
Malibu Home Restoration
03.2020 - 06.2022
- Supported team in daily operational tasks to enhance workflow efficiency.
- Assisted in training new staff on company policies and procedures.
- Coordinated scheduling to ensure optimal coverage during peak hours.
- Contributed to inventory management by tracking stock levels and orders.
- Maintained cleanliness and organization of work areas to promote safety compliance.
- Led team in executing home restoration projects, ensuring quality and adherence to timelines.
- Oversaw 2-5 Projects at a time
Education
Associate of Science - Computer Science
Palm Beach State College
Lake Worth, FL06-2027
High School Diploma -
Atlantic Community High School
Delray Beach, FL05-2022
Skills
- Customer service
- Safety checking
- Relationship management
- Emergency response
- Guest assistance
- Computer literacy
- Familiar with Microsoft Word and Excel
Interests
Timeline
Beach Attendant
Boucher Brothers
02.2025 - Current
Fitness Attendant
The Oaks at Boca Raton
08.2023 - 01.2025
Package Handler
FedEx
06.2023 - 07.2024
Assistant Manager
Malibu Home Restoration
03.2020 - 06.2022
Associate of Science - Computer Science
Palm Beach State College
High School Diploma -
Atlantic Community High School