Summary
Overview
Work History
Education
Accomplishments
Timeline
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James Jones

Muncie,IN

Summary

Dynamic customer service professional with a proven track record of resolving inquiries and building strong relationships. Skilled in sales and team collaboration, committed to achieving client satisfaction and driving business success.

Overview

22
22
years of professional experience

Work History

Platform Banker

First Merchants Bank
Muncie, Indiana
06.2025 - Current
  • Guided clients through loan applications, ensuring accurate submissions and timely processing
  • Opened customer accounts, enhancing customer onboarding experience
  • Delivered customer service support, resolving inquiries and improving satisfaction
  • Traveled to all Muncie branches for support

Sales and Leasing Consultant

Sam Pierce Chevrolet
Daleville, IN
06.2004 - 06.2025
  • Assisted customers in selecting vehicles based on needs and preferences.
  • Developed relationships with clients to encourage repeat business.
  • Collaborated with team members to achieve sales goals and targets.
  • Resolved customer inquiries and provided solutions effectively.

Education

High School Diploma -

Lincoln County High School
Stanford, KY
06-1994

Some College (No Degree) - Sociology and Psychology

Campbellsville University
Campbellsville, KY

Accomplishments

  • Salesman of the year 2013, 2014, 2015.

Timeline

Platform Banker

First Merchants Bank
06.2025 - Current

Sales and Leasing Consultant

Sam Pierce Chevrolet
06.2004 - 06.2025

High School Diploma -

Lincoln County High School

Some College (No Degree) - Sociology and Psychology

Campbellsville University
James Jones