James Jorgensen
DICKINSON,ND
Summary
Professional with strong expertise in precision and balance management. Proven ability to enhance workflows and ensure optimal performance through efficient and accurate work. Effective collaboration and adaptability, consistently meeting team goals and adjusting to evolving requirements. Strong skills in problem-solving, attention to detail, and maintaining high standards.
Overview
13
13
years of professional experience
Work History
Branch Manager
Gravity Power and Rental
Dickinson, ND
11.2025 - Current
- Developed and implemented strategic plans to achieve revenue growth targets.
- Managed inventory control systems to optimize equipment utilization and reduce downtime.
- Mentored and trained staff to improve service delivery and operational performance.
- Fostered strong relationships with clients, enhancing customer loyalty and retention rates.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Operations Supervisor
Gravity Power and Rental
Dickinson, ND
04.2025 - 11.2025
- Implemented process improvements that increased productivity and reduced downtime.
- Coordinated scheduling and resource allocation to optimize workflow efficiency.
- Supervised daily operations, ensuring compliance with safety regulations and company standards.
- Mentored team members on operational best practices and safety protocols.
- Developed training programs for new staff, enhancing onboarding experience and performance.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Lead Coordinator
Gravity Oilfield Services
Dickinson, ND
07.2022 - 04.2025
- Coordinated project schedules and resources to ensure seamless operations across multiple teams.
- Implemented process improvements, enhancing efficiency and reducing operational delays within the organization.
- Developed training materials and conducted workshops to mentor junior coordinators on best practices.
- Oversaw compliance with safety regulations, ensuring adherence to industry standards during all operational phases.
- Led regular team meetings to assess project progress, address challenges, and drive accountability among staff members.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Managed Netsuites billing
Service Writer
Gravity Oilfield Services
Dickinson, ND
05.2019 - 07.2022
- Facilitated effective communication between customers and service technicians to enhance operational efficiency.
- Developed streamlined procedures for processing work orders, improving turnaround times for service completion.
- Led team meetings to discuss workflow improvements and address challenges in the service writing process.
- Assisted in inventory management, helping maintain appropriate stock levels for parts department.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Logged work orders and change orders into Emaint database to track job status.
Coordinator
Gravity Oilfield Service
Dickinson, ND
02.2015 - 05.2019
- Coordinated logistics for oilfield operations, ensuring timely delivery of equipment and materials.
- Developed and maintained operational schedules to optimize workflow efficiency across multiple projects.
- Implemented safety protocols and training programs, enhancing compliance and reducing incidents in the field.
- Analyzed operational data, identifying trends to inform decision-making and improve resource allocation.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Field Technician
Light Tower Rentals
Dickinson, ND
07.2013 - 02.2015
- Conducted routine maintenance and repairs on rental equipment to ensure optimal functionality.
- Assisted in troubleshooting equipment malfunctions, reducing downtime for clients and improving service reliability.
- Documented service reports and maintenance logs accurately, ensuring compliance with company policies.
- Provided training to new technicians on equipment usage and maintenance procedures, fostering team competence.
- Developed strong relationships with clients through effective communication and exceptional customer service skills.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
Education
Associate of Science - Business Management
Minnesota State Community And Technical College
Moorhead05-2015
Skills
- Staff management
- Team supervision
- Coaching mentorship
- Team leadership
- Decision making
- Team collaboration
- Attention to detail
- Verbal/written communication
- Strong team-builder
- Excellent work ethic
Timeline
Branch Manager
Gravity Power and Rental
11.2025 - Current
Operations Supervisor
Gravity Power and Rental
04.2025 - 11.2025
Lead Coordinator
Gravity Oilfield Services
07.2022 - 04.2025
Service Writer
Gravity Oilfield Services
05.2019 - 07.2022
Coordinator
Gravity Oilfield Service
02.2015 - 05.2019
Field Technician
Light Tower Rentals
07.2013 - 02.2015
Associate of Science - Business Management
Minnesota State Community And Technical College