James Joyner
Elk Grove,CA
Summary
Professional advisor with strong focus on achieving results and fostering team collaboration. Skilled in strategic planning, problem-solving, and client relationship management. Known for adaptability and reliability in dynamic environments. Prepared to deliver impactful solutions and drive success in any advisory role.
Overview
6
6
years of professional experience
Work History
Tier 1 IOS Advisor
Apple
03.2024 - 11.2024
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to 15+ clients per day.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
Barista
Peets Coffee And Tea, & Santoro Coffee
04.2022 - 12.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Security Officer
Intercontinental Hotels Group - Mark Hopkins
03.2019 - 04.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
Education
Certificate - Fundamentals of UI/UX Design
Microsoft
Elk Grove, CA10-2024
Certificate - UI/UX Design
California Institute of The Arts
Elk Grove, CA07.2023
Certificate - Web Design: Strategy And Information Architecture
Coursera
Elk Grove, CA07.2023
Certificate - Web Design: Wireframes To Prototypes
Coursera
Elk Grove, CA07.2023
Certificate - UX Design Fundamentals
Coursera
Elk Grove, CA05.2023
Certificate - Visual Elements of User Interface Design
Coursera
Elk Grove, CA04.2023
Skills
- Analytical thinking
- Time management
- Critical thinking
- Written communication
- Conflict resolution
- Client engagement
- Customer service
- Active listening
Timeline
Tier 1 IOS Advisor
Apple
03.2024 - 11.2024
Barista
Peets Coffee And Tea, & Santoro Coffee
04.2022 - 12.2022
Security Officer
Intercontinental Hotels Group - Mark Hopkins
03.2019 - 04.2021
Certificate - Fundamentals of UI/UX Design
Microsoft
Certificate - UI/UX Design
California Institute of The Arts
Certificate - Web Design: Strategy And Information Architecture
Coursera
Certificate - Web Design: Wireframes To Prototypes
Coursera
Certificate - UX Design Fundamentals
Coursera
Certificate - Visual Elements of User Interface Design
Coursera
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