James Justice

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.

• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Contributed to increased productivity by working effectively in high-pressure situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used hand-held scanners and physical logs to accurately track item movements.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Assembled, sealed, and loaded packages into correct trucks.
• Followed verbal and written instructions to properly move and ship products.
• Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
• Supported team morale by fostering positive communication and collaboration among coworkers.
• Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
• Increased team morale with consistent encouragement and recognition for meeting daily targets.

Transported railroad workers to job site

Supervised team of 10 stockers and 1 cashier during overnight shift.