James Keating
Smithville,TX
Summary
Dynamic SaaS enthusiast with a proven track record in navigating the sales process from initial outreach to contract finalization, effectively demonstrating how technology drives business results. Results-driven Business Development Representative skilled in lead generation, market research, and strategic planning. Exceptional communication and negotiation skills foster strong partnerships, drive growth, and enhance team success while prioritizing client satisfaction. Committed to leveraging innovative solutions to achieve organizational objectives and exceed performance targets.
Overview
5
5
years of professional experience
Work History
Business Development Representative
Bonterra
08.2021 - 02.2022
- This role launched my sales career with an intensive 8-week onboarding program, where I learned a variety of sales methods. I began as an inbound BDR, qualifying leads and routing them to the appropriate account executives. I consistently led the team in lead generation, which earned me the opportunity to spearhead the company’s first outbound effort, leading a team of 15 BDRs. I established daily and weekly KPIs, developed targeted prospect lists, and assigned them to the right team members. I also managed sequences, created email campaigns, and leveraged tools like ZoomInfo to source the most accurate information.
- I led the team in generating leads for 8 consecutive weeks.
- I spearheaded the first outbound BDR effort, leading a team of twelve BDR's helping increase lead generation by 33%.
- I generated over a million in pipeline within four months in my first role as a BDR.
- I helped build and create an entire BDR department for an entire company.
Account Executive
Bonterra
02.2022 - 11.2022
- In this full-cycle sales role, I managed the process from cold call to signed contract. I conducted discovery calls to qualify prospects and confirm needs, scheduled tailored demonstrations, and developed customized proposals—refining them based on buyer feedback—before closing the deal.
Data Analyst
Callaway
11.2022 - 09.2023
- I managed and audited sales data, ensuring all returns and refunds were accurate and processed correctly. I generated reports to identify problematic products and worked with the sales team to create targeted campaigns and promotions, maintaining a steady flow of product.
Outbound Team Lead
ResiBrands
09.2023 - 05.2024
- I was brought on to build the company’s first outbound program from the ground up, leveraging my prior experience. I implemented call technology, optimized the CRM, and set daily and weekly KPIs to track success. I collaborated with locations nationwide to identify the most in-demand services in each region and partnered with marketing to develop targeted email campaigns and sequencing.
Business Development Representative
OutboundView
05.2024 - Current
- I focus exclusively on outbound sales, working with three distinct clients in the HR sector. All are SaaS-based companies, which allows me to continually refine my sales skills. I start by getting to know each client, reviewing their pitches given by my company, and then tailoring my own pitch to fit their needs.
Account Sales Representative
Amazon
09.2025 - Current
- This program focuses on partnering with businesses to support Amazon’s delivery operations. My role involves qualifying inbound leads by verifying their legitimacy and ensuring they meet program requirements. This process includes reaching out to prospects via phone, text, and email to establish contact. Qualification is determined by the company’s ability to provide the necessary documentation to validate their business.
Education
Associate of Science - Physics
University of Colorado At Colorado Springs
Colorado Springs, CO12.2016
Skills
- SPIN sales techniques
- SNAP sales techniques
- Challenger sales techniques
- Sandler sales techniques
- Miller Heiman techniques
- Technical Writing
- Consulting
- Lead generation
- Team leadership
Timeline
Account Sales Representative
Amazon
09.2025 - Current
Business Development Representative
OutboundView
05.2024 - Current
Outbound Team Lead
ResiBrands
09.2023 - 05.2024
Data Analyst
Callaway
11.2022 - 09.2023
Account Executive
Bonterra
02.2022 - 11.2022
Business Development Representative
Bonterra
08.2021 - 02.2022
Associate of Science - Physics
University of Colorado At Colorado Springs