James Keaton
Cockeysville,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Transportation Security Officer
TSA (Transportation Security Administration)
Baltimore, MD
08.2022 - 02.2023
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Utilized problem solving skills to deescalate difficult customer service encounters.
- Guarded restricted areas to prevent unauthorized entry.
- Searched individuals and baggage for weapons and other prohibited items.
- Ensured that all personnel entering restricted areas had proper credentials and authorization.
- Assisted in training new Transportation Security Officers on proper screening techniques.
- Communicated effectively with team members while performing duties under pressure.
- Responded quickly in emergency situations by utilizing appropriate safety protocols.
- Performed security screenings of passengers and their carry-on items to detect prohibited items.
- Operated controls on explosive detection system to manipulate and clear images.
- Inspected baggage for explosives or other hazardous materials using advanced equipment.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
- Participated in regular drills designed to test preparedness levels for potential threats.
- Operated security equipment for screenings using hand wands and X-ray machines.
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
- Assisted travelers with questions regarding airport security regulations and procedures.
- Verified identification documents such as passports and driver's licenses prior to boarding aircrafts.
Security Guard
Safe Management
Baltimore, MD
07.2021 - 08.2022
- Identified suspicious activity to determine appropriate response.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Investigated suspicious activity and reported findings to management.
- Enforced safety regulations and monitored access control points.
- Maintained order during special events such as concerts and conferences.
- Assisted with searches of personnel, vehicles, packages.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
Delivery Driver
DoorDash
Baltimore, MD
12.2020 - Current
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated routes with relevant map programs and GPS systems.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Obeyed traffic laws and follow established traffic and transportation procedures.
Warehouse Operator
Amazon
Baltimore County, MD
04.2020 - 12.2020
- Packaged items for shipment according to customer specifications.
- Identified potential problems related to shipping errors or damages prior to delivery.
- Managed hazardous materials appropriately per company regulations.
- Used scanners to track parcel information, condition or receipt.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Packed boxes and stock using organizational guidelines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Warehouse Operator
Walmart
Ellicott City, MD
03.2019 - 04.2020
- Cleaned, maintained and organized the warehouse area daily.
- Utilized scanners and RF devices for tracking purposes.
- Operated forklifts and other material handling equipment safely and efficiently.
- Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
- Followed proper safety protocols when operating machinery in the warehouse.
- Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
- Received, sorted and stored incoming inventory items according to established guidelines.
- Assisted with physical inventories as required.
- Managed hazardous materials appropriately per company regulations.
Transportation Security Officer
TSA
Baltimore, MD
04.2018 - 02.2019
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Guarded restricted areas to prevent unauthorized entry.
- Searched individuals and baggage for weapons and other prohibited items.
- Upheld strong customer service standards while completing screenings.
- Performed security screenings of passengers and their carry-on items to detect prohibited items.
- Assisted in training new Transportation Security Officers on proper screening techniques.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
Education
High school diploma -
EllicottWoodlawn High School Center For Pre-Eng. Res.
Baltimore, MD06.2016
Skills
- Quality Control
- Heavy Equipment Operation
- Loading and unloading
- Order Fulfillment
- Storage Organization
- Shipping and receiving
- Materials handling and transport
- Clear Communication
- Health and Safety Regulations
- Attention to Detail
- Detail Oriented
- Surveillance
- Equipment Operation
- Problem-Solving
- Material Handling
- Forklift Operations
- Self-Motivated and Disciplined
- Hazardous Materials Handling
- Basic Mathematics
- Shipment Palletization
References
References available upon request.
Timeline
Transportation Security Officer
TSA (Transportation Security Administration)
08.2022 - 02.2023
Security Guard
Safe Management
07.2021 - 08.2022
Delivery Driver
DoorDash
12.2020 - Current
Warehouse Operator
Amazon
04.2020 - 12.2020
Warehouse Operator
Walmart
03.2019 - 04.2020
Transportation Security Officer
TSA
04.2018 - 02.2019
High school diploma -
EllicottWoodlawn High School Center For Pre-Eng. Res.
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