James Keegan
Spartanburg,SC
Summary
Results-driven Grocery Department Manager known for productivity and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring smooth department operations and positive customer experiences.
Overview
31
31
years of professional experience
Work History
Grocery Department Manager
Kroger
Dublin, Ohio
12.1993 - Current
- Developed and implemented procedures for managing inventory levels, ordering, receiving, stocking and distribution of products.
- Monitored store performance metrics to ensure compliance with company standards.
- Supervised staff in the grocery department including hiring, training, scheduling and evaluating employees.
- Analyzed data from sales reports to determine trends in customer buying habits and made changes accordingly.
- Implemented strategies for reducing shrinkage by monitoring employee activities closely.
- Managed merchandising efforts across multiple categories within the grocery department.
- Worked closely with store management team to develop new initiatives that would improve customer satisfaction ratings.
- Maintained cleanliness throughout the grocery section by ensuring shelves were well stocked and organized properly.
Education
Some College (No Degree) - Business Management
Ohio State
Newark, OHSkills
- Employee Scheduling
- Shelf Stocking
- Merchandising Strategies
- Workflow Planning
- Training and mentoring
- Task Delegation
- Employee Management
- Complaint Handling
- Customer Service Management
- Ordering of products
- Product display oversight
Timeline
Grocery Department Manager
Kroger
12.1993 - Current
Some College (No Degree) - Business Management
Ohio State