James Keighley, Jr
Cincinnati,OH
Summary
Personable and highly motivated team player skilled in client relationship management, sales, marketing, and enhancing customer satisfaction. Bringing strong problem-solving abilities, teamwork, and a commitment to maintaining high safety standards. Resourceful team player with experience with common software applications and social media platforms. Driven to learn quickly, flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
3
3
years of professional experience
Work History
Intern
Club Level Cleaning
05.2023 - Current
- Collaborated with team members to complete large-scale projects in a timely manner while maintaining attention to detail.
- Improved overall appearance of buildings by removing dirt, grime, mold, mildew, bird droppings, and other debris from glass surfaces as part of the window cleaning process.
- Assisted with training and mentoring of new hires, ensuring they adhered to company standards for quality and safety.
- Maintained safety standards by adhering to proper ladder usage, harness procedures, and fall protection guidelines.
- Expanded clientele by effectively promoting company''s services through word-of-mouth referrals, online marketing, and networking events.
- Contributed to a positive work environment within the team by sharing knowledge about best practices in cleaning techniques.
- Provided excellent customer service with timely communication updates regarding project progress and any necessary adjustments required for optimal results.
Intern
Tie Boss
06.2024 - 08.2024
- Shadowed team members to learn problem-solving and best practices in customer service.
- Established lasting customer relationships using active listening and problem-solving skills.
- Collaborated with the sales team, contributing to a significant increase in revenue.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
- Created engaging social media content that resulted in an increase in followers and online engagement.
- Sat in on sales team trainings to learn successful selling tactics and persuasion techniques.
- Collected and analyzed data on vendor demographics, preferences and needs.
- Analyzed sales data, identifying trends and areas for improvement within the company''s marketing strategy.
Valet Parking Attendant
Parking Management Company
09.2022 - 04.2023
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Assisted guests with luggage, maintaining a courteous and professional demeanor at all times.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
Forklift Operator
Dayton Freight Lines
06.2022 - 08.2022
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
NCAA Division 1 Football Player
Valparaiso University
06.2021 - 05.2022
- Interacted professionally with press, fans and members of other teams to maintain positive public image of team.
- Maintained strict adherence to dietary and exercise plans, ensuring optimal physical condition throughout the season.
- Demonstrated commitment to teamwork, contributing to a positive locker room atmosphere and increased player morale.
- Volunteered for charitable events and supported positive public team image.
- Strengthened relationships between players off-the-field through organizing bonding activities that fostered camaraderie among teammates.
- Attended practices as scheduled, properly dressed and ready to train.
- Managed time efficiently to balance academic responsibilities with athletic commitments, maintaining a high level of performance in both areas.
Volunteer
Polar Plundge
01.2022 - 01.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Volunteer
Boys & Girls Club Of Greater Northwest Indiana
12.2021 - 12.2021
- Assisted with special events and programs.
Education
Bachelor of Business Administration - Entrepreneurship
University of Cincinnati
Cincinnati, OH05-2025
Skills
- Teamwork and Collaboration
- Problem-Solving
- Interpersonal and Social Skills
- Client Relationships
- Leadership
- Sales and Marketing Knowledge
Timeline
Intern
Tie Boss
06.2024 - 08.2024
Intern
Club Level Cleaning
05.2023 - Current
Valet Parking Attendant
Parking Management Company
09.2022 - 04.2023
Forklift Operator
Dayton Freight Lines
06.2022 - 08.2022
Volunteer
Polar Plundge
01.2022 - 01.2022
Volunteer
Boys & Girls Club Of Greater Northwest Indiana
12.2021 - 12.2021
NCAA Division 1 Football Player
Valparaiso University
06.2021 - 05.2022
Bachelor of Business Administration - Entrepreneurship
University of Cincinnati
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