Summary
Overview
Work History
Education
Skills
INTERNSHIPS
Timeline
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Yanna Harris

Cincinnati,OH

Summary

Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while managing multiple tasks efficiently. Known for a proactive approach to identifying and addressing challenges, consistently focused on optimizing processes to enhance team performance. Committed to fostering collaboration and driving results that align with organizational objectives. Proven track record of delivering high-quality outcomes through strategic planning and execution.

Overview

12
12
years of professional experience

Work History

Store Team Lead

Goodwill Industries
04.2024 - Current
  • Supervisor Position
  • Maintained clean, organized and professional work environment.
  • Established and maintained positive relationships with customers.

Fan Engagement

Cincinnati Cyclones
09.2022 - 03.2024
  • Assessed spectator engagement to adjust energy levels and identify individuals to interact with or recruit for participation in shows.
  • Innovated new methods of performance to increase audience engagement and word-of-mouth excitement.
  • Helped social media team improve promotions and engagement by providing top-notch sports content targeted on specific audiences.
  • Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost brand identification.
  • Developed and executed marketing campaigns to increase online sales and customer engagement.
  • Boosted sales through product promotion and direct customer engagement.

Rally Pack

Cincinnati Reds Organization
03.2022 - 01.2024
  • Maintained clean, organized and professional work environment.
  • Established and maintained positive relationships with customers.
  • Maintained knowledge of current promotions and product features.

Paraprofessional

Cincinnati Public Schools
03.2021 - 01.2024
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
  • Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.

Therapeutic Recreation Assistant

Cincinnati Recreation Commission
07.2013 - 01.2024
  • Organized recreation and therapy programs congruent with participants' therapy goals, abilities and personal interests.
  • Scheduled and led specialized programs allowing participants to engage in exercise and recreation, supporting social and physical wellbeing.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

Education

MS - Marine Conservation Biology

Unity Environmental University
Unity, ME
12.2026

Bachelor of Science - Marine Biology, Animal Behavior

Unity Environmental University
Unity, ME
05.2024

Bachelor of Arts - Interdisciplinary Studies

Northern Kentucky University
Highland Heights, KY
05.2020

Skills

  • Therapeutic activity organization
  • Clinical evaluation expertise
  • Skilled in MS Office tools
  • Strategic leadership
  • Text analysis proficiency
  • Flexible in dynamic environments
  • Attentive listening
  • Brand representation
  • Product demonstration
  • Customer engagement

INTERNSHIPS

Newport Aquarium

  • Animal Care Intern -Offsite Animal Health Facility
  • Feed Prep/Feeds
  • General enclosure maintenance
  • Water quality testing (Copper, PH, Salinity, DO)
  • Animal Enrichment
  • Animal Care and Observation

Timeline

Store Team Lead

Goodwill Industries
04.2024 - Current

Fan Engagement

Cincinnati Cyclones
09.2022 - 03.2024

Rally Pack

Cincinnati Reds Organization
03.2022 - 01.2024

Paraprofessional

Cincinnati Public Schools
03.2021 - 01.2024

Therapeutic Recreation Assistant

Cincinnati Recreation Commission
07.2013 - 01.2024

MS - Marine Conservation Biology

Unity Environmental University

Bachelor of Science - Marine Biology, Animal Behavior

Unity Environmental University

Bachelor of Arts - Interdisciplinary Studies

Northern Kentucky University