Sonia Granados
Coalinga,CA
Summary
Expert in maintaining customer confidentiality and adept at leveraging IT knowledge for operational efficiency, consistently achieving and exceeding retail goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated and hardworking individual who is always eager to learn and welcomes new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Team Lead
Metro By T-Mobile
10.2021 - Current
Accountable for maintaining the sales floor, restocking inventory, and guaranteeing that displays are always neat and organized. Guiding and motivating the sales team to meet and exceed sales targets as well as monitoring sales metrics. Maintain and protect customer privacy by adhering to data protection policies and handling personal information with the utmost confidentiality.
- Trained new team members, fostering a positive work environment and promoting teamwork.
- Set clear expectations for individual roles and responsibilities in order to achieve overall goals.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
Education
Emergency Medical Technician - EMT Course
West Hills College - Lemoore
Lemoore, CA12.2023
Associate of Science -
West Hills College - Coalinga
Coalinga, CA05.2023
High School Diploma -
Coalinga High School
Coalinga, Ca06.2017
Skills
- Organizational Skills: Excellent organizational abilities to manage, files, records, and office supplies
- Communication: Strong verbal and written communication skills for interacting with colleagues and clients
- Customer Service: Providing friendly and efficient support to staff and clients
- Basic IT Knowledge: Understanding of basics IT concepts and the ability to assist with minor technical issues
- Discretion and Confidentiality: Handling sensitive information with care and maintaining confidentiality
- Time Management: Effective time management skills to handle multiple tasks and meet deadlines
- Honest and Dependable
- Retail Metrics and Goals
- Data entry proficiency
- Store maintenance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
Certified in Basic Life Support (BLS)
Timeline
Store Team Lead
Metro By T-Mobile
10.2021 - Current
Emergency Medical Technician - EMT Course
West Hills College - Lemoore
Associate of Science -
West Hills College - Coalinga
High School Diploma -
Coalinga High School
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