James Kelleher
Springfield,MA
Summary
Adaptable student with knowledge of classroom management, course design, and curriculum development. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paraprofessional
Birchland Park Middle School
08.2023 - 08.2024
- Provided positive and nurturing support while attending to students' physical, personal, and emotional needs
- Worked one-on-one with students to reinforce learning of materials
- Communicated student progress and concerns to teacher
- Assisted students with general homework and class assignments
- Led small group and individual instructional sessions
- Supervised students on school grounds and on field trips
- Utilized effective communication skills to collaborate with teachers, administrators, parents and staff
- Demonstrated a thorough understanding of accommodations necessary for students with disabilities
- Promoted positive learning environment, making learning fun and helping children feel safe
- Provided emotional support for students who may have experienced difficulties both inside and outside of school
Head Cashier
Big Y
03.2022 - Current
- Aiding customers through the customer service booth and being able to solve complex issues
- Explained self-checkout systems to customers to help speed up checkout process
- Monitored customer traffic and proactively addressed potential issues
- Managing front end, issuing breaks, and directing coworkers to get tasks done on time
- Read and followed cash register totals and verified against cash in till
- Managed refunds and exchanges in accordance with store policy while maintaining a positive attitude towards customers
Server
East Village Place
09.2014 - 02.2022
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
- Resolved customer complaints and inquiries in a timely manner
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Swept and mopped floors and removed trash
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
Education
Master Of Arts - Secondary Education
Westfield State University
Westfield, MABachelor Of Science (B.S.) - Political Science
University of Massachusetts Amherst
Amherst, MA05.2020
Skills
- Team Contribution
- Time Management Strength
- Adaptability and Dependability
- Special Education Support
- Team Leadership
- Multi-Tasking Skill
- Small Group Instruction
- Teacher Support and Collaboration
Certification
Massachusetts teaching license in social studies/history for grades 5-12.
Timeline
Paraprofessional
Birchland Park Middle School
08.2023 - 08.2024
Head Cashier
Big Y
03.2022 - Current
Server
East Village Place
09.2014 - 02.2022
Massachusetts teaching license in social studies/history for grades 5-12.
Master Of Arts - Secondary Education
Westfield State University
Bachelor Of Science (B.S.) - Political Science
University of Massachusetts Amherst
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