James Kelley
Hurst,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Assistant Manager
EZ Corp.
Irving, TX
09.2023 - Current
- Coordinated daily operations and managed team schedules for smooth workflow.
- Assisted in training new staff on company policies and procedures.
- Implemented store merchandising standards to optimize product visibility and appeal.
- Resolved customer complaints promptly, ensuring a positive shopping experience.
- Maintained accurate records of sales transactions and inventory audits regularly.
- Supervised daily operations including scheduling shifts, assigning duties.
- Created reports on sales trends, inventory levels, and financial data.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Locksmith Apprentice
Michaels Keys
Hurst, TX
01.2021 - 03.2022
- Learned lock repair techniques under experienced locksmiths.
- Maintained inventory of locks and tools for efficient workflow.
- Observed and practiced installation of various locking systems.
- Followed safety protocols while working with tools and equipment.
- Maintained inventory of keys, lock parts, tools and supplies.
- Programmed transponder chips for automotive vehicles using specialized diagnostic equipment.
- Repaired damaged locks by replacing worn tumblers, springs and other components.
- Assisted senior locksmiths in rekeying existing locks to new keys per customer requests.
- Assisted senior locksmiths in installing master key systems for large commercial clients.
Lead Merchandiser
Rmsi Retail Merchandising
Dallas, TX
03.2021 - 12.2021
- Coordinated product placement to enhance customer engagement.
- Trained team members on effective merchandising techniques.
- Collaborated with buyers to determine optimal product mix based on market research data.
- Ensured all merchandise was correctly labeled, priced and displayed according to company standards.
Education
High School Diploma -
L.D Bell
Bedford, TX05-2017
Skills
- Team management
- Customer relationship management
- Inventory audits
- Time management
- Attention to detail
- Leadership
- Problem solving
Timeline
Assistant Manager
EZ Corp.
09.2023 - Current
Lead Merchandiser
Rmsi Retail Merchandising
03.2021 - 12.2021
Locksmith Apprentice
Michaels Keys
01.2021 - 03.2022
High School Diploma -
L.D Bell
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