James Kimbell
mobile
Summary
Dynamic sales and customer support manager with a proven track record at USS Alabama Battleship. Expert in sales strategy development and coaching, driving team performance and enhancing customer satisfaction. Skilled in CRM software, I foster collaboration and problem-solving to achieve impactful results in service improvement and lead generation.
Overview
51
51
years of professional experience
Work History
Manager, Sales and Customer Support
USS Alabama Battleship
Mobile, AL
02.1999 - 05.2025
- Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
- Managed a diverse team of sales representatives, ensuring optimal performance through coaching and feedback.
- Coordinated trade show participation, showcasing company offerings while networking with industry professionals to generate leads.
- Fostered a collaborative work environment by encouraging open communication between team members regarding best practices and innovative ideas.
Mess Sgt. Medic & MP
1165th MP
Brewton, AL
04.1974 - 07.2010
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
- Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
- Participated in disaster relief efforts as part of a specialized medic team, providing essential assistance during emergencies.
- Collaborated with other healthcare professionals to provide quality patient care.
- Continuously updated personal skills set through professional development courses and training seminars related to emerging trends in medicine.
- Maintained a safe and hygienic work environment by adhering to infection control guidelines and implementing appropriate preventive measures.
- Evaluated effectiveness of current treatment protocols by analyzing data from clinical trials or case studies, leading to improvements where necessary.
- Contributed to research projects aimed at advancing medical knowledge, aiding in the development of new treatments or therapies.
- Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.
- Mentored junior staff members, sharing expertise in best practices for patient care and emergency response techniques.
Cook Supervisor
Springhill Memorial Hospital
Mobile, AL
03.1974 - 09.1988
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
- Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Proactively addressed maintenance issues with kitchen equipment, ensuring minimal downtime and uninterrupted operations.
Education
No Degree - Food Preparation And Sanit
Military Cook School
Fort Jackson South Carolina03-1995
Required
Jackson High
Jackson, Al.05-1971
Skills
- Sales presentations
- Coaching and mentoring
- Sales strategy development
- CRM software expertise
- Teamwork
- Customer service
- Problem-solving
- Time management
Timeline
Manager, Sales and Customer Support
USS Alabama Battleship
02.1999 - 05.2025
Mess Sgt. Medic & MP
1165th MP
04.1974 - 07.2010
Cook Supervisor
Springhill Memorial Hospital
03.1974 - 09.1988
No Degree - Food Preparation And Sanit
Military Cook School
Required
Jackson High