Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Kimbell

mobile

Summary

Dynamic sales and customer support manager with a proven track record at USS Alabama Battleship. Expert in sales strategy development and coaching, driving team performance and enhancing customer satisfaction. Skilled in CRM software, I foster collaboration and problem-solving to achieve impactful results in service improvement and lead generation.

Overview

51
51
years of professional experience

Work History

Manager, Sales and Customer Support

USS Alabama Battleship
02.1999 - 05.2025
  • Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
  • Managed a diverse team of sales representatives, ensuring optimal performance through coaching and feedback.
  • Coordinated trade show participation, showcasing company offerings while networking with industry professionals to generate leads.
  • Fostered a collaborative work environment by encouraging open communication between team members regarding best practices and innovative ideas.

Mess Sgt. Medic & MP

1165th MP
04.1974 - 07.2010
  • Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
  • Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
  • Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
  • Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
  • Participated in disaster relief efforts as part of a specialized medic team, providing essential assistance during emergencies.
  • Collaborated with other healthcare professionals to provide quality patient care.
  • Continuously updated personal skills set through professional development courses and training seminars related to emerging trends in medicine.
  • Maintained a safe and hygienic work environment by adhering to infection control guidelines and implementing appropriate preventive measures.
  • Evaluated effectiveness of current treatment protocols by analyzing data from clinical trials or case studies, leading to improvements where necessary.
  • Contributed to research projects aimed at advancing medical knowledge, aiding in the development of new treatments or therapies.
  • Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.
  • Mentored junior staff members, sharing expertise in best practices for patient care and emergency response techniques.

Cook Supervisor

Springhill Memorial Hospital
03.1974 - 09.1988
  • Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
  • Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
  • Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
  • Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
  • Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Proactively addressed maintenance issues with kitchen equipment, ensuring minimal downtime and uninterrupted operations.

Education

No Degree - Food Preparation And Sanit

Military Cook School
Fort Jackson South Carolina
03-1995

Required

Jackson High
Jackson, Al.
05-1971

Skills

  • Sales presentations
  • Coaching and mentoring
  • Sales strategy development
  • CRM software expertise
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management

Timeline

Manager, Sales and Customer Support

USS Alabama Battleship
02.1999 - 05.2025

Mess Sgt. Medic & MP

1165th MP
04.1974 - 07.2010

Cook Supervisor

Springhill Memorial Hospital
03.1974 - 09.1988

No Degree - Food Preparation And Sanit

Military Cook School

Required

Jackson High

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