James King
Risco,MO
Summary
Dynamic Parts Manager with a proven track record at Baker Implement Co, excelling in inventory management and customer service. Enhanced operational efficiency through strategic supplier partnerships and optimized ordering processes. Skilled in invoice processing and adept at training teams, ensuring exceptional service delivery and customer satisfaction. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced with inventory management, supply chain optimization, and team leadership. Utilizes strong organizational skills to maintain accurate stock levels and reduce operational inefficiencies. Track record of enhancing vendor relationships and ensuring seamless parts availability.
Work History
Parts Manager
Baker Implement Co
Malden, MO
2016 - 2026
- Oversaw inventory management to guarantee availability of essential parts and components.
- Optimized ordering processes to minimize lead times and improve service delivery.
- Oversaw daily operations to ensure adherence to safety and quality standards.
- Facilitated training programs for staff on new inventory management systems.
- Evaluated sales trends to enhance stock management and reduce excess inventory.
- Forged strategic partnerships with suppliers to secure favorable pricing and terms.
- Facilitated team meetings to evaluate performance metrics and pinpoint improvement opportunities.
- Executed process improvements to optimize efficiency in parts distribution.
- Optimized parts department layout to enhance responsiveness to evolving trends.
- Executed regular inventory audits to ensure accuracy and mitigate discrepancies between physical counts and system records.
- Partnered with service managers to oversee timely execution of repairs and maintenance operations.
- Delivered exceptional customer service by assisting customers in locating specific parts and navigating the ordering process.
- Provided expert guidance to customers in evaluating needs and preferences.
- Managed procurement of parts for customer repair shops and service departments, ensuring timely availability for tractor and agricultural equipment maintenance.
- Identified and negotiated with new vendors to secure competitive unit pricing and favorable contract terms.
- Managed procurement of parts for customer repair shops and service departments.
Service Manager
Lincoln Lacy Ford
Malden, MO
2015 - 2016
- Streamlined service operations to enhance customer satisfaction and reduce wait times.
- Led team training initiatives to improve product knowledge and service techniques.
- Implemented quality control measures to ensure compliance with company standards.
- Developed strategic service plans resulting in increased operational efficiency.
Parts Counter Person
Baker Implement Company
Dexter, MO
2000 - 2015
- Assisted customers in identifying and sourcing automotive parts, ensuring accurate order fulfillment.
- Managed inventory levels and performed regular stock checks to maintain optimal supply chain efficiency.
- Processed customer orders using point-of-sale systems, enhancing transaction speed and accuracy.
- Provided product knowledge and recommendations to customers, improving overall satisfaction and repeat business.
Education
Associate of Science - Auto Mechanics
Skills
Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Improving customer satisfaction
- Stock management
- Vendor relations
- Inventory auditing
- Returns processing
- Forklift operation
- Inventory restocking
- Purchasing strategies
- Warehouse operations
Customer service
Inventory management
Ordering parts
Overview
1
1
Parts Manager Training
1
1
RV Transporter Orientation
Timeline
Parts Manager - Baker Implement Co
2016 - 2026
Service Manager - Lincoln Lacy Ford
2015 - 2016
Parts Counter Person - Baker Implement Company
2000 - 2015
Burdette Technical School - Associate of Science, Auto Mechanics