James Kitchen

I started as a Security Guard. My duties were opening and closing of premises. Most of my time was spent at the exit gate of the lot. I would check the rental contracts and licenses of our customers. This was to ensure they were in correct vehicle and license was valid. I also helped with any customers' concerns like damage to vehicle. Also keeping track of movement of our fleet of inventory using our fleet control system. About 13 years ago my job was changed to a more Customer service and sales based position. Additional duties were added. Upsales of our cars and selling our convenience products like insurance and refueling.

I started at Waco Oil a few months after graduating High school. I was a cashier starting out at one of their Shell gas stations on Mt. Zion Rd. I was in customer service and also stocked during down time. Helped with inventory. Kept accurate records on our safe deposits and withdrawals. Summer of 1997 i was promoted to assistant manager. I would take care of the store when Manager was off. I would do end of day balancing of receipts. Accurate counts of tobacco products. Scheduling employees when needed. Using Excel to keep accurate counts of daily profits and losses. Order stock when needed. Working with various vendors. I got really good at it so they made me a floating Manager I would take over other managers stores while the were on leave or vacation.