James Kurashige
Las Vegas,NV
Summary
Dynamic professional with a proven track record at In N Out, enhancing customer satisfaction and team productivity through exceptional service and efficient project management. Skilled in customer engagement and computer skills, adept at problem-solving and adapting to new challenges. Cultivated strong relationships and improved guest experiences at Naka's Sushi, demonstrating outstanding time management and attention to detail.
Overview
7
7
years of professional experience
Work History
In N Out Associate
In N Out
03.2016 - 10.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Restaurant Waiter
Naka's Sushi
01.2018 - 10.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
No Degree -
College of Southern Nevada
High School Diploma -
Centennial High School
10200 W Centennial Pkwy, Las Vegas, NV 8914901-2014
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Cash handling
- Decision-making
- Customer engagement
- Flexible schedule
- Problem-solving abilities
- Adaptability and flexibility
- MS office
- Food handling
- Multitasking and organization
- Strong attention to safe food handling procedures
- Sanitation
- Critical thinking
- Calm under pressure
- Active listening
- Hardware and software installation
Timeline
Restaurant Waiter
Naka's Sushi
01.2018 - 10.2019
In N Out Associate
In N Out
03.2016 - 10.2022
No Degree -
College of Southern Nevada
High School Diploma -
Centennial High School