James Kwarteng
El Paso,TX
Summary
Proven leader and strategic thinker, honed skills in project management and critical thinking through roles at the US Army and Shutterfly. Excelled in high-pressure environments, achieving targets and fostering team collaboration. Expert in Microsoft Office and adept at cross-cultural communication, consistently delivering results beyond expectations.
Overview
7
7
years of professional experience
Work History
Military
US Army
El Paso, TX
08.2021 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Production Worker
Shutterfly
Shakopee, MN
05.2020 - 08.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Managed inventory levels to prevent production delays.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Responded promptly to equipment malfunctions, minimizing disruptions to production.
- Engaged in regular review meetings to discuss production performance and set future goals.
- Contributed to product innovation by providing feedback on production challenges.
- Played key role in achieving production targets, consistently meeting daily quotas.
- Prepared reports and technical documentation of day-to-day production processes.
Forklift Operator
Big Lots Company
Columbus, OH
07.2018 - 05.2020
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Education
Bachelor Of Science - Business Information Systems
Grand Canyon University
Phoenix, AZHigher National Diploma - Accounting
Sunyani Technical University
Ghana06.2012
Skills
- Military knowledge
- First Aid Training
- Physical Fitness
- Security clearance
- Cross-cultural communication
- Online research
- Decision-Making
- Training and mentoring
- Analytical and Critical Thinking
- Training development
- Relationship Building
- Organizational Development
- Complaint Handling
- Project Management
- Personnel Management
- Documentation and Recordkeeping
- Employment Data Tracking
- Human Resources Management Systems
- Strategic Planning
- Data Analysis
- Microsoft Office
- Time Management
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Team Collaboration
Timeline
Military
US Army
08.2021 - 02.2025
Production Worker
Shutterfly
05.2020 - 08.2021
Forklift Operator
Big Lots Company
07.2018 - 05.2020
Bachelor Of Science - Business Information Systems
Grand Canyon University
Higher National Diploma - Accounting
Sunyani Technical University