Summary
Overview
Work History
Education
Skills
Timeline
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James Kwarteng

El Paso,TX

Summary

Proven leader and strategic thinker, honed skills in project management and critical thinking through roles at the US Army and Shutterfly. Excelled in high-pressure environments, achieving targets and fostering team collaboration. Expert in Microsoft Office and adept at cross-cultural communication, consistently delivering results beyond expectations.

Overview

7
7
years of professional experience

Work History

Military

US Army
El Paso, TX
08.2021 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Production Worker

Shutterfly
Shakopee, MN
05.2020 - 08.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Managed inventory levels to prevent production delays.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
  • Responded promptly to equipment malfunctions, minimizing disruptions to production.
  • Engaged in regular review meetings to discuss production performance and set future goals.
  • Contributed to product innovation by providing feedback on production challenges.
  • Played key role in achieving production targets, consistently meeting daily quotas.
  • Prepared reports and technical documentation of day-to-day production processes.

Forklift Operator

Big Lots Company
Columbus, OH
07.2018 - 05.2020
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Assessed equipment for damage, wear, battery life, and fluid levels.

Education

Bachelor Of Science - Business Information Systems

Grand Canyon University
Phoenix, AZ

Higher National Diploma - Accounting

Sunyani Technical University
Ghana
06.2012

Skills

  • Military knowledge
  • First Aid Training
  • Physical Fitness
  • Security clearance
  • Cross-cultural communication
  • Online research
  • Decision-Making
  • Training and mentoring
  • Analytical and Critical Thinking
  • Training development
  • Relationship Building
  • Organizational Development
  • Complaint Handling
  • Project Management
  • Personnel Management
  • Documentation and Recordkeeping
  • Employment Data Tracking
  • Human Resources Management Systems
  • Strategic Planning
  • Data Analysis
  • Microsoft Office
  • Time Management
  • Problem-Solving
  • Attention to Detail
  • Excellent Communication
  • Team Collaboration

Timeline

Military

US Army
08.2021 - 02.2025

Production Worker

Shutterfly
05.2020 - 08.2021

Forklift Operator

Big Lots Company
07.2018 - 05.2020

Bachelor Of Science - Business Information Systems

Grand Canyon University

Higher National Diploma - Accounting

Sunyani Technical University
James Kwarteng