James LaCavera
Pensacola
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
10
10
years of professional experience
Work History
Closing Store Manager
Shaw's Supermarket
Wiscasset
06.2021 - Current
- Enhanced communication and partnership between staff and vendors.
- Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Developed refinements to streamline closing processes.
Library Student Assistant
Rebekah Horton Library
Pensacola
08.2020 - Current
- Showed patrons where to find library resources and collected equipment, reference pieces and other items.
- Kept library shelves and printed materials well-stocked and organized according to established system.
Customer Service Representative
Shaw's Supermarket
Wiscasset
06.2017 - 05.2021
- Provided primary customer support to internal and external customers.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Answered constant flow of customer calls with minimal wait times.
Office Staff
Tax Wise Financial Services
Bath
01.2017 - 04.2018
- Filed, scanned, and organized government tax documents for business clientele.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Ice Cream Server
Dairy Frost
Brunswick
06.2014 - 08.2016
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Notified supervisor and peers of low product inventory and customer complaints.
- Greeted incoming customers and provided reliable, friendly customer service.
Education
Bachelor of Arts - Pastoral Ministries
Pensacola Christian College
Pensacola, FL05.2022
Skills
- Assignment Delegation
- Recruitment and Hiring
- Team Leadership
- Sales Promotion
- Customer Service Management
- Quality Assurance
- Creative Problem Solving
- Patient and Empathetic
Timeline
Closing Store Manager
Shaw's Supermarket
06.2021 - Current
Library Student Assistant
Rebekah Horton Library
08.2020 - Current
Customer Service Representative
Shaw's Supermarket
06.2017 - 05.2021
Office Staff
Tax Wise Financial Services
01.2017 - 04.2018
Ice Cream Server
Dairy Frost
06.2014 - 08.2016
Bachelor of Arts - Pastoral Ministries
Pensacola Christian College
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