Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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James Lannen

Oak Park,MI

Summary

Constant drive for improvement and advancement. Attention to detail is something I have always been strong at. Work well with other managers to better sales process and customer satisfaction. I enjoy teaching new employees and helping them advance. Extremely well at adapting to new process and programs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Used Car Finance Manager

Dean Sellers Ford
12.2022 - 10.2023
  • T.O. Customers and identify their wants and needs.
  • Submit deals to banks and credit unions
  • Structure deals
  • Menu customers
  • Process and type paper work
  • Submit deals for funding
  • Monitor routone for any funding issues

Used Car Finance Manager

Szott M-59 Toyota
09.2016 - 12.2022

During my time with Szott I was a used sales associate until 2019. I was then promoted to assistant sales and finance manager. I supported the used car manager with T.Os of customers. Purchased vehicles online through multiple auction houses using (Smart Auction, Stockwave), as well as deal with most vendors. 2020 I was moved to full time new and used finance manager.

Education

BBA - Marketing

Oakland University
Rochester, MI
02.2024

Skills

  • Regulatory Compliance
  • Very proficient with V Auto
  • E Leads
  • Continuous Improvement
  • Vinsolutions
  • Improvement Recommendations
  • Customer Satisfaction
  • CDK
  • Renolds & Renolds
  • Coaching and Training
  • Departmental Oversight

Accomplishments

  • Maintained highest per car finance in Szott Automotive for over a year.

Certification

Ally Financial Certification

Timeline

Used Car Finance Manager

Dean Sellers Ford
12.2022 - 10.2023

Used Car Finance Manager

Szott M-59 Toyota
09.2016 - 12.2022

BBA - Marketing

Oakland University

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James Lannen