Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Lara

Tacoma,WA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Recovery Agent

Car Service LLC
10.2021 - Current
  • Improved client satisfaction by promptly locating and recovering collateral assets.
  • Maintained client trust by providing timely updates on the status of their accounts and recoveries.
  • Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
  • Maximized chances of successful vehicle recoveries through diligent skip tracing efforts to locate hard-to-find debtors or collateral assets efficiently.
  • Enhanced company reputation through professional interactions with clients and debtors during the repossession process.
  • Mitigated legal risks by staying up-to-date on changes in state laws governing repossessions and collections activities.

Roadside Assistance Agent

Kings Recovery
09.2019 - 03.2021
  • Demonstrated empathy towards distressed callers, providing reassurance and clear instructions for resolving their issue.
  • Effectively communicated insurance coverage details to customers experiencing a breakdown or accident situation.
  • Assisted motorists with various vehicle issues such as flat tires, dead batteries, and lockouts, helping them get back on the road quickly.
  • Enhanced customer satisfaction by providing timely and efficient roadside assistance services.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Production Assembler

Plygem Windows
03.2017 - 10.2018
  • Demonstrated exceptional attention to detail while assembling intricate components, resulting in fewer defects and higher overall quality levels.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained a clean and organized workspace, allowing for efficient workflow and adherence to safety protocols.
  • Improved production efficiency by assembling products according to established guidelines and quality standards.
  • Ensured product quality by conducting thorough inspections at each stage of the assembly process, making necessary adjustments as needed.
  • Quickly adapted to new production methods and technologies, maximizing efficiency in the assembly process.

Lot Associate

Home Depot
10.2016 - 03.2017
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Assisted team members with loading and unloading merchandise for efficient customer service.
  • Assisted customers with unloading and loading material to and from vehicles.
  • Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
  • Greeted customers entering and exiting store and assisted with carts and umbrellas.
  • Performed tasks and errands in store to support supervisor.
  • Conducted routine maintenance tasks such as sweeping, shoveling snow, or spreading ice melt during inclement weather conditions.
  • Cleared parking lot by collecting shopping carts to place in proper storage area.

Education

High School Diploma -

Sun Valley High School
Mesa, AZ
05.2015

Skills

  • Professional telephone etiquette
  • Debt Negotiation
  • Skip Tracing
  • Legal Compliance
  • Updating Customer Accounts

Timeline

Recovery Agent

Car Service LLC
10.2021 - Current

Roadside Assistance Agent

Kings Recovery
09.2019 - 03.2021

Production Assembler

Plygem Windows
03.2017 - 10.2018

Lot Associate

Home Depot
10.2016 - 03.2017

High School Diploma -

Sun Valley High School
James Lara