James Lee
Paterson,NJ
Summary
Skilled in online order fulfillment and sales techniques, I excel in fast-paced environments, demonstrated by efficiently managing grocery orders at Whole Foods Market. Leveraging product knowledge and cross-selling skills, I ensure customer satisfaction and sales growth. Adept at communication and teamwork, I've consistently improved service delivery by 20%, showcasing my ability to meet and exceed employer expectations.
Overview
6
6
years of professional experience
Work History
In Store Shopper
Whole Food Market
Paramus, NJ
10.2024 - Current
- Accurately and efficiently fulfilled online grocery orders, ensuring timely delivery and customer satisfaction.
- Selected high-quality produce, meat, and other grocery items based on customer specifications and freshness.
- Navigated the store effectively to locate and gather items quickly, minimizing shopping time.
- Communicated with customers via phone and email to clarify order details and address any substitutions or issues.
- Maintained a clean and organized workspace, adhering to food safety and sanitation guidelines.
Security Guard
Made in Miami Bar & Bistro
Clifton, NJ
06.2024 - Current
- Maintained a safe and secure environment for patrons and staff by monitoring premises and enforcing establishment rules.
- Controlled access to the lounge, verifying identification and guest lists.
- Responded to incidents and emergencies promptly and professionally, de-escalating situations as needed.
- Communicated effectively with patrons, staff, and law enforcement personnel.
- Prepared detailed incident reports and maintained accurate logs of activities.
Recieving Associate
Home Depot
Totowa, NJ
02.2021 - 11.2024
- Received and processed incoming shipments of merchandise, verifying quantities and condition against packing slips and purchase orders.
- Unloaded trucks and stocked shelves, ensuring proper organization and rotation of inventory.
- Operated material handling equipment, such as forklifts and pallet jacks (if applicable).
- Assisted customers with loading purchases and provided excellent customer service.
- Maintained a clean and organized receiving area, adhering to safety procedures.
Environmental Services Housekeeper
HackensackUMC
Hackensack, NJ
01.2019 - 06.2021
- Maintained a clean and sanitary hospital environment by performing a variety of cleaning and disinfection tasks.
- Cleaned and disinfected patient rooms, restrooms, operating rooms, and other hospital areas according to established protocols.
- Handled and disposed of hazardous waste materials safely and in compliance with regulations.
- Replenished supplies and maintained inventory of cleaning products.
- Operated and maintained cleaning equipment, such as floor buffers and vacuum cleaners.
Education
High School Diploma -
John F Kennedy High School
Paterson, NJ06-2007
Skills
- Product knowledge expertise
- Online order fulfillment
- Stock replenishment
- Point of sale systems
- Sales techniques mastery
- Cross-selling techniques
Timeline
In Store Shopper
Whole Food Market
10.2024 - Current
Security Guard
Made in Miami Bar & Bistro
06.2024 - Current
Recieving Associate
Home Depot
02.2021 - 11.2024
Environmental Services Housekeeper
HackensackUMC
01.2019 - 06.2021
High School Diploma -
John F Kennedy High School