Myriam Beltran
New Bedford,MA
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
26
26
years of professional experience
Work History
In Store Shopper
Shaw's Supermarket
01.2022 - Current
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
- Resolved customer complaints promptly, ensuring high levels of satisfaction and repeat business.
Purchasing Buyer
Southcoast Hospital Group
10.2005 - 09.2020
- Increased supplier reliability by negotiating favorable contracts and monitoring supplier performance.
- Enhanced product quality by implementing a comprehensive vendor evaluation system to assess suppliers'' capabilities.
- Streamlined procurement processes, resulting in shorter lead times and improved inventory management.
- Optimized supply chain performance through effective communication with cross-functional teams and suppliers, ensuring timely delivery of products.
- Managed a diverse portfolio of suppliers, fostering strong relationships to negotiate better pricing and terms.
- Implemented cost control measures such as bulk purchasing discounts and long-term contracts to maximize profitability.
- Efficiently managed purchase orders from initiation through final payment, ensuring prompt resolution of any discrepancies or issues that arose during order fulfillment process.
- Ensured continuity of supply by maintaining accurate records of inventory levels, purchase orders, deliveries, and returns.
- Developed and maintained a comprehensive database of approved suppliers, continuously updating information to ensure accuracy and relevance.
- Conducted regular supplier performance evaluations, identifying areas for improvement and working with vendors to implement necessary changes.
- Successfully resolved disputes with suppliers regarding pricing, delivery schedules, or product quality issues, maintaining professional relationships while protecting the interests of the organization.
- Maintained complete documentation and records of all purchasing activities.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
- Developed and improved account relationships.
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Researched and identified new suppliers and vendors.
Patient Registration Representative
Southcoast Hospitals Group
02.2005 - 10.2005
- Streamlined patient registration process by implementing efficient data entry techniques and maintaining organized records.
- Enhanced patient satisfaction by providing clear communication, answering queries, and addressing concerns in a timely manner.
- Contributed to the improvement of departmental workflow through effective collaboration with medical professionals and administrative staff.
- Ensured accurate record-keeping by diligently verifying insurance information and obtaining necessary authorizations for services.
- Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
Purchasing Clerk
Southcoast Hospitals Group
09.2001 - 02.2005
- Improved supplier relations by negotiating contracts and maintaining professional communication.
- Streamlined purchasing processes for increased efficiency in order processing and delivery times.
- Reduced costs with thorough research and comparison of product prices from multiple suppliers.
- Ensured accuracy of purchase orders, minimizing errors and delays in deliveries.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Managed invoice discrepancies by effectively communicating with vendors to resolve issues in a timely manner.
- Evaluated proposals from potential vendors, ensuring selection based on quality, service, and pricing factors.
Bank Teller
Southcoast Hospitals Group
01.2000 - 07.2001
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Placed orders for customer checks and verified starting numbers.
- Turned in excess cash to maintain drawer security.
- Removed mutilated currency from circulation.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
Accounts Payable Clerk
Southcoast Hospitals Group
04.1998 - 12.1999
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Saved company resources by negotiating favorable terms and discounts with vendors.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reconciled bank accounts to verify accuracy of cash records.
- Matched purchase orders with invoices and recorded necessary information.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using [Software].
- Maintained account accuracy by reviewing and reconciling checks monthly.
Education
No Degree - Accounting And Business Management
High School Diploma -
06.1986
Skills
- Online order fulfillment
- Loss prevention awareness
- Product Knowledge Expertise
- Verifying Order Accuracy
- Prioritizing Orders
- Decision-Making
- Customer Service
- Heavy Lifting
- Flexible Schedule
- Attention to Detail
- Multitasking Abilities
- Problem-Solving
- Active Listening
- Reliability
- Teamwork and Collaboration
Spanish Speaking
I am able to help customers who have limited english understanding - translating for co-workers
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
In Store Shopper - Shaw's Supermarket
01.2022 - Current
Purchasing Buyer - Southcoast Hospital Group
10.2005 - 09.2020
Patient Registration Representative - Southcoast Hospitals Group
02.2005 - 10.2005
Purchasing Clerk - Southcoast Hospitals Group
09.2001 - 02.2005
Bank Teller - Southcoast Hospitals Group
01.2000 - 07.2001
Accounts Payable Clerk - Southcoast Hospitals Group
04.1998 - 12.1999
Bristol Community College - No Degree, Accounting And Business Management
Julia Richman High School - High School Diploma,