James Lilly IV
Nottingham,MD
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Outgoing supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
23
23
years of professional experience
Work History
Light Rail /Supervisor of Operations
Maryland Department Of Transportation
07.2023 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Bus Driver
Maryland Transit Administration MTA
03.2011 - 07.2023
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Correctional Officer
Montgomery County Correctional Facility
09.2007 - 10.2010
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Corrections Officer
State Of Maryland DSPCS
12.2000 - 08.2007
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Routinely counted inmates and in response to potential security breaches.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Authored incident reports for management on violations and discrepancies.
Education
High School Diploma -
Southwestern Senior High School
12 Font Hill Ave. Baltimore MD 21223Skills
- Oversee Administrative Functions
- Supervising Technicians
- Reading Comprehension
- Credit Terms Determination
Timeline
Light Rail /Supervisor of Operations
Maryland Department Of Transportation
07.2023 - Current
Bus Driver
Maryland Transit Administration MTA
03.2011 - 07.2023
Correctional Officer
Montgomery County Correctional Facility
09.2007 - 10.2010
Corrections Officer
State Of Maryland DSPCS
12.2000 - 08.2007
High School Diploma -
Southwestern Senior High School
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