James Loera
Conroe
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Seasonal Sales Representative
Nauti-Dayz Boat Rentals
05.2025 - Current
- Drove sales initiatives to increase customer engagement and bookings for boat rentals. Cultivated relationships with clients to enhance customer satisfaction and repeat business. Conducted product demonstrations, showcasing features of various boat models to prospective clients. Increased repeat business by fostering trust-based relationships
Merchandising Associate
Home Depot
06.2025 - 05.2026
- Execute merchandising plans by restocking shelves, building displays, and rotating inventory to enhance product presentation and availability. Conduct inventory counts and report stock discrepancies to support replenishment and loss-prevention efforts. Collaborate with team members to implement planograms and promotional resets, improving customer navigation and product visibility.
Shopper
HEB
08.2022 - 12.2024
- Selecting, shopping, and bagging grocery orders. Able to navigate the store to gather items, ensuring accuracy and freshness. By efficiently managing my time, I am able to interact with customers, answer any questions asked, and complete my orders within a time limit.
Curbie
HEB
10.2021 - 07.2022
- Tasked with selecting and delivering their grocery orders. Strong interpersonal and communication skills allow me to interact effectively with customers, addressing their preferences and ensuring a positive shopping experience. Adept at utilizing technology to streamline the shopping process and meet delivery timelines.
Education
Aviation
Chennault Aviation Academy
Cut and Shoot, TX05.2027
General Ed
The Woodlands College Park High School
The Woodlands, TX05.2024
Skills
- Communication skills
- Time management
- Ability to work in a team
- Conflict Resolution
- Customer service
- Interpersonal communication skills
- Sales expertise
- Upselling and cross selling
Certications
- Private Pilot (Instrument Rating)
- SUAS Certification
- Boater's Education
- TABC
- Food Handler's
- Home Depot Heavy Equipment Licenses
Timeline
Merchandising Associate
Home Depot
06.2025 - 05.2026
Seasonal Sales Representative
Nauti-Dayz Boat Rentals
05.2025 - Current
Shopper
HEB
08.2022 - 12.2024
Curbie
HEB
10.2021 - 07.2022
General Ed
The Woodlands College Park High School
Aviation
Chennault Aviation Academy